IE Fails to open. Error Message

[Guest]

When trying to open Internet Explorer 6 I get the standard error message, "IE has encountered a problem and has to close. Sorry for the inconvience". I have tried Microsoft fixes such as downloading latest updates for IE 6 with no success. Now using Netscape which has limited capabilities

Please help to restore IE6 to working order. I don't want to have to reload XP operating system

Thanks, Tom.

 

[Mike Burgess]

Tom,
Understanding and Troubleshooting Unrecoverable Errors (Faults) in IE
http://support.microsoft.com/?kbid=276393
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The IE Error Report generates a "appcompat.txt" file.
This can usually be found in:

C:\Documents and Settings\<user name>\Local Settings\Temp\

Paste the contents (if found) in your next message.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid
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When trying to open Internet Explorer 6 I get the standard error message,

"IE has encountered a problem and has to close. Sorry for the inconvience".
I have tried Microsoft fixes such as downloading latest updates for IE 6
with no success. Now using Netscape which has limited capabilities.

 

[Don Varnau]

Tom,
This is probably being caused by a parasite.
Try these programs (in order)

Ad-aware ... http://www.lavasoft.de/software/adaware/ (about 1.5 MB)
Update before use.

Spybot S&D ... http://www.safer-networking.org/ (about 3.5 MB)
Update before use- remove items listed in red- others are optional.

CWShredder (The CoolWebSearch Chronicles)
http://www.net-integration.net/tools/hijackthis.html

Additional information, including security tips, at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

When trying to open Internet Explorer 6 I get the standard error message,

"IE has encountered a problem and has to close. Sorry for the inconvience".
I have tried Microsoft fixes such as downloading latest updates for IE 6
with no success. Now using Netscape which has limited capabilities.