IE Error in mshtml.dll

[DSchwemley]

Hello,

We have a web site which makes heavy use of HTCs, DHTML,
and CSS. Occasionally when accessing this web site, the
browser crashes with the "Internet Explorer has
encountered a problem and needs to close." message.
Opening the details reveals the following:

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName:
mshtml.dll
ModVer: 6.0.2800.1400 Offset: 00198788

I've found the following knowledge base article
(http://support.microsoft.com/?kbid=817786), and think we
might be experiencing something similar to this. However,
before I went down the road of following that article up,
I thought I would post here and see if anyone had any
other information or ideas.

Any help or guidance would be appreciated.

Thanks,

DSchwemley

 

[G.]

Hi,
I had the same problem a week ago - now it is with
toolbar.dll - explorer restarts. very strange.

 

[Jon Kennedy]

See this site for troubleshooting help with this error message:
http://www.mvps.org/inetexplorer/answers.htm#mshtml

 

[H Leboeuf]

Toolbar.dll is from a parasite.
Probably this one.
HuntBar http://www.doxdesk.com/parasite/HuntBar.html

IE 6.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm