IE closing down all the time

[Daniel]

Hi,
I have been having a problem the last week or so with Internet Explorer
shutting down, and displaying the message box that says -
Internet Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience.

I just update my Windows XP to the service pack 2 today, and I am still
having the problem. I have a eMachines computer - 2.4 Ghz with 1 Gig of
memory and of course using IE v6. I did recently also update to the Norton
SystemWorks 2005. Anything I can do to correct this problem in the IE
program. I have sent the error report to Microsoft, but who knows what
happens with that info...

Thanks,

Dan

 

[PA Bear]

The problem pre-dates the install of SP2?

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

 

[Daniel]

Hi,
YES.....The problem predates SP2. I installed SP2 thinking it might help
some - Silly Me All SP2 has done is slowed my computer down to a crawl.

Thanks,
Dan

The problem pre-dates the install of SP2?

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Hi,
I have been having a problem the last week or so with Internet Explorer
shutting down, and displaying the message box that says -
Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.

I just update my Windows XP to the service pack 2 today, and I am still
having the problem. I have a eMachines computer - 2.4 Ghz with 1 Gig of
memory and of course using IE v6. I did recently also update to the
Norton
SystemWorks 2005. Anything I can do to correct this problem in the IE
program. I have sent the error report to Microsoft, but who knows what
happens with that info...

Thanks,

Dan

 

[PA Bear]

No, with SP2 installed, the infection has slowed your computer down to a
crawl. <w>

Hi,
YES.....The problem predates SP2. I installed SP2 thinking it might help
some - Silly Me All SP2 has done is slowed my computer down to a
crawl.

Thanks,
Dan

The problem pre-dates the install of SP2?

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30
or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Hi,
I have been having a problem the last week or so with Internet Explorer
shutting down, and displaying the message box that says -
Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.

I just update my Windows XP to the service pack 2 today, and I am still
having the problem. I have a eMachines computer - 2.4 Ghz with 1 Gig of
memory and of course using IE v6. I did recently also update to the
Norton
SystemWorks 2005. Anything I can do to correct this problem in the IE
program. I have sent the error report to Microsoft, but who knows what
happens with that info...

Thanks,

Dan