Hi Maureen
Hi Jan,
Thanks so much for sticking this one out. I have more than
one computer in my home as I work from home doing support.
Go figure. I can access the site mentioned from my laptop.
There is a second site now affected by this strange
occurance. This one is a government site I truly need to
access regularly. It was not bookmarked either. I checked
the host file, the only thing listed is a local host
starting with 127. I'm perplexed as I didn't make any
changes myself to this pc. It is W2k with McAfee, adaware,
and now the other products mentioned in this post earlier.
I've cleaned everything. I am going to attempt it now in
safe mode. still having the issue. still appreciate any
and all suggestions.
First, I think we need a some second opinions, so run the programs below and
see what they find if anything, different programs have different
definitions. Be sure you ran SpyBot along with the AdAware, as they look for
different things, so it is best to run the both.
Trend Micro Housecall - Free
http://housecall.trendmicro.com/housecall/start_corp.asp
Other on-line scans:
http://www.claymania.com/anti-virus.html
Download and run
McAfee Avert Stinger
http://tinyurl.com/2esu7
or
http://vil.nai.com/vil/stinger/
You might also try the following and see if it will help.
Turn off Sun Java in IE6 in Tools | Internet options |Advanced tab.
Uncheck the box marked:
"Use Java 2 v1.4. for <applet>"
Test it on
www.thesun.co.uk
Then try the site again.
You didn't mention which Windows version you have. Also, do you have a
firewall? If you have Windows XP, turn the firewall off and try the sites.
Try disabling any other fire wall you have and see if you can any better
luck . Also, have you installed or uninstalled, or downloaded anything at
about the time the problems started. If you have run a clean AV scan and
all the programs that I provided, and the problem persists, then it is
something with your settings. Sometimes ISP's can do an update and the
customers don't know it.
Also do the following:
How to check HOSTS file
Windows/host (it will not have an extension, and if there is more than one,
choose the one that says Application in a column to the right) . Right click
on it and select Open with.....when the window opens, scroll down the list
to Notepad. Once it opens in Notepad, scoll down the list to see if that
site is in the list. If so, DO NOT delete it, just go to the very front of
the line to the left and enter # in front of the line so that it looks
similar to the one below, as the entries with # in front will be ignored.
# Entries with other comments are searchable via Google.
Then click the save button and close. Then try the site again.
If still no joy, then try this one:
Unresponsive links - Links won't respond
Courtesy of Frank Saunders - MS MVP
From
http://www.fjsmjs.com/OE/nolinks.htm
1. Click Start, and then click Run.
2. In the Open box, type:
regsvr32 urlmon.dll
3. Click OK, and then click OK again when you receive the following message:
DllRegisterServer in urlmon.dll succeeded.
4. If that doesn't fix it, see this article:
http://www.mvps.org/inetexplorer/answers.htm#new_window
5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg
You can also try this:
Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.
Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.
Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.
You may need to reboot.
Post back the results of the above. If you have another site that won't
open, something on your system is still amiss.
Hope this helps.
Jan