IE 6 not loading

A

andyunlimited

I am using IE6 on XP SP2 but it will not load any web page just giving the
error message "Web page can not be displayed" I have altered the web settings
several times but to no avail. Without IE I cannot download drivers for the
applications I use on my desktop. I reinstalled XP SP2 after a crash. windows
was installed successfully.

Can anyone help me with this problem
 
P

PA Bear [MS MVP]

Did you do a Repair Install or a clean install of Windows?

Is the machine fully patched at Windows Update now?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
 
F

Frank Saunders MS-MVP IE,OE/WM

andyunlimited said:
I am using IE6 on XP SP2 but it will not load any web page just giving the
error message "Web page can not be displayed" I have altered the web
settings
several times but to no avail. Without IE I cannot download drivers for
the
applications I use on my desktop. I reinstalled XP SP2 after a crash.
windows
was installed successfully.

Can anyone help me with this problem

Tools | Internet Options | Advanced
Uncheck "Enable third-party browser enhancements".
 
A

andyunlimited

It was a clean install using a genuine xp service pack 2 disc. I only have
the security suite that comes with xp installled no 3rd party security
software is installed. I have activated windows update. I have talked to my
ISP and performed several tests and checks and discovered that IE 6 was not
showing a IP address, which as I understand is required to access the
internet. Please tell me how I can get an IP address for my PC as I t hink
this will solve all my problems.
--
Thanks for your help

Andrew
 
P

PA Bear [MS MVP]

It was a clean install using a genuine xp service pack 2 disc.

A retail WinXP SP2 CD or the Recovery CD that came with your machine?
...I only have the security suite that comes with xp installled

WinXP SP2 doesn't include a security suite, just the Windows Firewall. IIf
you used a Recovery CD, it may have reinstalled the free-trial security
suite but it can't be used and must be uninstalled via Add/Remove Programs
and replaced. See below.
...I have activated windows update

You may have enabled Automatic Updates but have you gone to Windows Update
website to make sure the machine's fully patched yet?

Before You Connect a New Computer to the Internet
(for all intents & purposes, you now have a "new computer")
http://www.cert.org/tech_tips/before_you_plug_in.html

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking three simple steps
http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top