IE 6 fails after SP4 is installed

[Guest]

I have installed Windows 2000 on a new hard drive, followed by a Zone Alarm firewall. My DSL Internet access worked fine even after updating Internet Explorer at Windows Update. I then installed Service Pack 4. After rebooting Explorer no longer accessed the internet, it would not load pages/the connection processs lagged forever and ultimatly failed.

I opened and used the windows Update dialog box that allows one to choose Explorer as the internet access program, with no change in the problem. I uninstalled Service Pack 4 and Explorer/DSL was back to normal. I reinstalled Service Pack 4 and again Explorer failed.

Suggetions??? Should I just abandon any hopes that Service Pack 4 will work for me? Is it really necessary or useful??should I install SP3 instead?

I posted this question in the Windows Update newsgroup and received a response that this was not really an update, but Windows general or setup problem

 

[Dave Patrick]

From a command prompt;
ipconfig /all
and compare the result of before and after SP4 may reveal something.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| I have installed Windows 2000 on a new hard drive, followed by a Zone
Alarm firewall. My DSL Internet access worked fine even after updating
Internet Explorer at Windows Update. I then installed Service Pack 4.
After rebooting Explorer no longer accessed the internet, it would not load
pages/the connection processs lagged forever and ultimatly failed.
|
| I opened and used the windows Update dialog box that allows one to choose
Explorer as the internet access program, with no change in the problem. I
uninstalled Service Pack 4 and Explorer/DSL was back to normal. I
reinstalled Service Pack 4 and again Explorer failed.
|
| Suggetions??? Should I just abandon any hopes that Service Pack 4 will
work for me? Is it really necessary or useful??should I install SP3
instead?
|
| I posted this question in the Windows Update newsgroup and received a
response that this was not really an update, but Windows general or setup
problem

 

[Oli Restorick [MVP]]

If it's a new installation, I would recommend wiping it again so you can get
it working properly from the start.

I would recommend the following order of installation:

Windows 2000
Service Pack 4
Zone Alarm
Internet Explorer 6 SP1 (combined installation, not IE6 gold then SP1)
MS04-004 update.
Other hotfixes such as MS03-039, 043 and 049.
Antivirus.

I would use your current system as a means to get hold of everything you
need and burn it to CD. That way you can get the installation done without
connecting to the internet.

Hope this helps

Oli

I have installed Windows 2000 on a new hard drive, followed by a Zone

Alarm firewall. My DSL Internet access worked fine even after updating
Internet Explorer at Windows Update. I then installed Service Pack 4.
After rebooting Explorer no longer accessed the internet, it would not load
pages/the connection processs lagged forever and ultimatly failed.

I opened and used the windows Update dialog box that allows one to choose

Explorer as the internet access program, with no change in the problem. I
uninstalled Service Pack 4 and Explorer/DSL was back to normal. I
reinstalled Service Pack 4 and again Explorer failed.

Suggetions??? Should I just abandon any hopes that Service Pack 4 will

work for me? Is it really necessary or useful??should I install SP3
instead?

I posted this question in the Windows Update newsgroup and received a

response that this was not really an update, but Windows general or setup
problem

 

[Guest]

Thanks for the advice. I am currently following it, although I'm not sure about my ability to download sp4 to CD-R....Steve

 

[Guest]

IT WORKED! THANKS!