IE 6 crashes

[candllewax]

when a friend of mine tries to open IE it crashes the
machine, he has tried the option of fixing IE and it does
the same, he is using IE6 and win98 what can he do to fix
this problem?

 

[Frank Saunders, MS-MVP]

when a friend of mine tries to open IE it crashes the
machine, he has tried the option of fixing IE and it does
the same, he is using IE6 and win98 what can he do to fix
this problem?

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Don Varnau]

From Control Panel> Internet Options> Advanced uncheck "Enable third party
browser extensions." That should allow IE to open.

Run CWShredder from http://www.net-integration.net/tools/hijackthis.html
It's been
the most helpful with this problem. CWShredder is only about 125 KB so it
could be downloaded from another machine onto a floppy disk.

You may need to follow up with Ad-aware and/or Spybot S&D. Both programs
should be updated after installation- before use.
See: Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Also note security tips at that site.

You should re-enable browser extensions after the cleanup.

Don