I reloaded Office 2003, now one of my Contacts folders is missing

F

Fletch

Due to an unrelated problem I needed to reload Office 2003. Before reloading
Office I had two Contacts folders in Outlook, "Contacts" and "Contacts In
Personal Folders".
After the reload "Contacts In Personal Folders" is missing. I need it as
this is where most of my contacts information was stored.
I saved the "Outlook.pst" file before the reload and have tried using it,
but get the same result.
How can I get my "Contacts In Personal Folders" folder back?
 
M

Milly Staples [MVP - Outlook]

The way the folders are named suggests that you had 2 .pst files in use and
you may have only saved one. Did you search your hard drive for hidden
files/folders for all .pst files?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fletch asked:

| Due to an unrelated problem I needed to reload Office 2003. Before
| reloading Office I had two Contacts folders in Outlook, "Contacts"
| and "Contacts In Personal Folders".
| After the reload "Contacts In Personal Folders" is missing. I need
| it as this is where most of my contacts information was stored.
| I saved the "Outlook.pst" file before the reload and have tried using
| it, but get the same result.
| How can I get my "Contacts In Personal Folders" folder back?
 
F

Fletch

Thanks Milly, I had searched the hard drive.
Based on your reply I did a search of an external hard drive which is
attached to my computer and found another "outlook.pst" file. I had backed
up my old computer to this drive when I upgraded to a Vista machine, but the
"date modified" on the .pst file matched the date I reloaded Office.
Looks like this file was linked to Outlook as well, and is where the missing
contacts are stored. Renamed this file and moved it to the default location
and linked it - problem solved!
Thanks again.
 

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