I/O Read Bytes and "My Computer" problem

[Don Dunlap]

I posted a message a couple of weeks ago about the slow response I was
having when I selected "My Computer". The problem is still here and I did a
little more research on it. Using Windows Task Manager, under Processes, I
have selected the display of I/O Read Bytes and I/O Write Bytes.
EXPLORER.EXE is reading over 600 MBs everytime I open My Computer. On
another computer, when I selected My Computer, Explorer.exe only reads about
20 KBs, which is a huge difference.

The Write Bytes are normal, about the same for both computers. Does anyone
have any idea what Explorer is doing and how I can get it to stop? I am
trying to avoid a re-install of windows, but it looks as if that might be my
only option. I was hoping that I could use the Windows installation disk to
reinstall Explorer, but I don't know what would be required to do that.

I don't see anything else out of place in Task Manager. Page file usage
stays flat during the reads for Explorer and as you would expect, CPU usage
spikes. I will do a little experimenting with File Sharing, since I have
that turned on, but I have it on for the other computer also and it has no
problem.

Thanks for any help anyone can provide.

Don Dunlap

 

[Richard Urban]

I have seen this occur when certain CD's or DVD's are left in the drive.
Remove all disks and then open explorer. See what happens.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Don Dunlap]

Nope, that's not it. This is a consistent event for quite a while now.
Someone else suggested unplugging a card reader, which I have tried and it
made no difference. I have tried turning off almost everything and still
have the problem. I'm stumped.

Don

 

[R. McCarty]

Try Filemon.Exe from SysInternals. By watching disk activities you
may be able to determine what it is that Explorer is doing. Also from
SysInternals get a copy of Process Explorer and check the "Handles"
column count for the Explorer process. ( my current count is 320).

SysInternals download menu here:
http://www.sysinternals.com/ntw2k/utilities.shtml

 

[Don Dunlap]

Thanks, I'll try that.

Don

Try Filemon.Exe from SysInternals. By watching disk activities you
may be able to determine what it is that Explorer is doing. Also from
SysInternals get a copy of Process Explorer and check the "Handles"
column count for the Explorer process. ( my current count is 320).

SysInternals download menu here:
http://www.sysinternals.com/ntw2k/utilities.shtml

 

[Don Dunlap]

R. McCarty,

That did it!!!!. Very good tools. The NTFILMON program pointed out a
definite problem with Nero! I uninstalled all segments of the program and
now My Computer response is immediate. I am not familiar with all that I
was seeing, since my debugging background is primarily in mainframes, but it
was easy to see that Nero was causing some type of problem. I will
re-install and see what happens.

Thanks again,
Don Dunlap

 

[Malke]

R. McCarty,

That did it!!!!. Very good tools. The NTFILMON program pointed out a
definite problem with Nero! I uninstalled all segments of the program
and
now My Computer response is immediate. I am not familiar with all
that I was seeing, since my debugging background is primarily in
mainframes, but it
was easy to see that Nero was causing some type of problem. I will
re-install and see what happens.

Since you pinpointed Nero, my guess is that the problem child is Nero's
InCD, the packet-writing software. Try installing the other Nero
programs but not InCD and see if that helps. If you don't use
packet-writing software (and it's a good idea not to), you don't need
InCD anyway.

Malke

 

[Don Dunlap]

Since you pinpointed Nero, my guess is that the problem child is Nero's
InCD, the packet-writing software. Try installing the other Nero
programs but not InCD and see if that helps. If you don't use
packet-writing software (and it's a good idea not to), you don't need
InCD anyway.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

That was my guess also. I've heard about InCD problems before and I will
leave it out. I am getting ready to install the rest of it now.

Thanks,
Don

 

[Don Dunlap]

Since you pinpointed Nero, my guess is that the problem child is Nero's
InCD, the packet-writing software. Try installing the other Nero
programs but not InCD and see if that helps. If you don't use
packet-writing software (and it's a good idea not to), you don't need
InCD anyway.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

It seems as if NeroMix is the culprit. I am not sure exactly what the
program does, but I just thought it was one of the modules that was needed.
When I uninstalled it, the Explorer worked fine. All I have installed is
the basic Nero6008 module and it does everything that I need. Everyone who
sells software tries to see how big they can make their package.

Don