I need help Quick ,Please

[Guest]

When I shut dowm my pc runing vista it comes up with the following message :
the following programmes are still runing syssafe.exe this programme is
preventing your computer from shutting down.
I installed this programme for personal reasons but I need the pc to shut
down without displaying this message ,is it possible ?

I would appreciate any help as I am not at all technical and cannot ask my
husband for help !

many thanks

 

[Ronnie Vernon MVP]

That syssafe.exe software is not programmed properly or is not compatible
with Vista. You need to contact the maker of that software to get a
resolution for the problem.

 

[Buellpilot]

it may be spyware... a bit of googling shows up...

syssafe.exe (ghostlog spyware) - Details
If your computer has a process called syssafe.exe running, the spyware
program 'ghostlog' may be installed on your computer. The 'ghostlog' program
will monitor activity on your pc and potentially send this information to a
third party.

syssafe.exe is considered to be a security risk, not only because spyware
removal programs flag ghostlog spyware as spyware, but also because a number
of users have complained about its performance.