I lost my profile after a Windows Update

[Robert]

Hello,

Yesterday, I did a Windows Update on my laptop ASUS A8JA with XP Pro (SP2) -
French version.
So today I don't find any of my two profiles : Robert and Administrator
I get the message :
"Not find any profile corresponding on this environnement. Do you want to
create one?"
The system is requesting me to re-install all my softwares, to re-install
connections on Outlook Express, on Skype...
How can I retreive my profiles ???
Please help!

Robert

 

[PA Bear [MS MVP]]

What updates did you install? Have you tried System Restore?

 

[Robert]

Hi,
I installed *every* updates ;-(
How can I perform a System restore?

Robert

 

[PD43]

How can I perform a System restore?

Start | All Programs | Accessories | System Tools | System Restore

Look for a date prior to when your problems began.

 

[Robert]

Thanks a lot, I'll do that

Start | All Programs | Accessories | System Tools | System Restore

Look for a date prior to when your problems began.

 

[PD43]

Thanks a lot, I'll do that

Pin it to your Start menu so it's easier to find next time you need
it.