I log on to XP and it automatically logs off

J

Jen

Hello all...

Came into work this morning and an officemate of mine
can't log in. When she puts in her username and password
it starts to go through the logging in steps then just
goes back to the "press Ctrl Alt Delete" to login
screen. Any suggestions? Her computer was working fine
on Friday. Tried to boot it in safe mode but it does the
same thing.

Thanks in advance.

jen
 
G

Gerry

Sounds like something is corrupted in the user profile.
Try logging in as administrator, if that logs in okay,
then there is a problem in the user profile. I would then
just copy all her documents, IE Favorites and so forth to
another location, delete the user profile and recreate it
and then copy everything back. Good luck.
 

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