I get a blue screen error when I boot my comp up

T

Tyler

Here is the error I get:

Stop: c000021a {Fatal System Error} The windows logon
process system process terminated unexpectedly with a
status of 0xc0000006 (0x00000000 0x00000000). The system
has been shut down.

I have no idea whats causing this, I need some help.
 
R

Rick \Nutcase\ Rogers

Hi Tyler,

Did you install Roxio's GoBack?
Did you install/update/upgrade/remove anything?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
M

Malke

Tyler said:
Here is the error I get:

Stop: c000021a {Fatal System Error} The windows logon
process system process terminated unexpectedly with a
status of 0xc0000006 (0x00000000 0x00000000). The system
has been shut down.

I have no idea whats causing this, I need some help.

Here is a link where you can research your Stop Error:

http://www.aumha.org/win5/kbestop.htm

Malke
 
R

Rick \Nutcase\ Rogers

Hi,

You need to take ownership of them. Right-click the folder, select
properties. Go to the security tab and click advanced. You can take control
of the folders on the owner tab. For the security tab to appear in a WinXP
Pro system, you must disable simple file sharing in the control panel/folder
options/view tab. For a WinXP Home system, you must restart in safe mode and
logon as administrator. More details here:

HOW TO: Take Ownership of a File or Folder in Windows XP [Q308421]
http://support.microsoft.com/?kbid=308421

An additional note for WinXP Pro users: This procedure will not help you
recover data if the files are encrypted. All you will be able to do is
delete them. To recover encrypted files you will need the original
encryption certificate or a Recovery Agent from the installation under which
they were encrypted. Without one of these, the files are not recoverable.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
R

Rock

tkbirdie said:
I had the same message. I had to install a new hard drive. Except now, all
my folders are "access denied" and encrypted. I can't open them and I really
need the files in them.

:

They can only be encrypted if you encrypted them before you did the
reinstall. Did you? If so and if you did not export the recovery
certificate and designate a recovery agent, then there is _no_ way to
get back the data. XP's encryption is strong.
 

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