I did a system restore and now I get a md temp already exisit erro

R

rgmcmanus

When I restarted my computer a couple of weeks ago I got a
window/system32/config/system error. I did a cd repair as recommended by
microsoft Q307545. I did part 1 and my system restored and worked fine for a
couple weeks and then again the other day I got the same system error and xp
would not boot. I thought no problem, go back to the same system restore and
when I put in my cd and hit r for repair and after I chose my drive, I
started to type
md tmp and I got error - md tmp already exists. So I am confused, was I
supposed to do all the parts that were listed in this solution? Or should I
be able to go under safe mode and get to the system restore I did a couple of
weeks ago? Help!! I don't want to lose pictures and music! If anyone has
solution, please remember I am probably just a little bit above average
computer smart. Thanks for the help!
 
P

PA Bear [MS MVP]

Always state your current, full Windows version (e.g., WinXP SP3; Vista
64-bit SP2; Win7 RC; Win7 RTM) when posting in a forum or newsgroup. Please
do so in your next reply.
...I did a cd repair as recommended by
microsoft Q307545.


Had you installed IE7 or IE8 /before/ doing the Repair Install?
 
R

rgmcmanus

I have windows xp professional I do not know what bit, I can not get on for
any futher details. I have not download explorer 8 on this desk top. But I
believe it did have ie7. My computer was set to download all updates
automaticlly.
 
P

PA Bear [MS MVP]

You should have replied to my post, not yours.

Reference:

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed:
http://support.microsoft.com/kb/917964

Since you failed to uninstall IE7 prior to doing the Repair Install, your
only recourse now is to back-up any personal data (none of which should be
considered 100% trustworthy at this point) then do a format & clean install
of Windows.

Please note that another Repair Install (AKA in-place upgrade) will NOT fix
this nor will installing IE7 or IE8!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
 
R

rgmcmanus

Thanks. I thought I replied to your reply.

PA Bear said:
You should have replied to my post, not yours.

Reference:

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed:
http://support.microsoft.com/kb/917964

Since you failed to uninstall IE7 prior to doing the Repair Install, your
only recourse now is to back-up any personal data (none of which should be
considered 100% trustworthy at this point) then do a format & clean install
of Windows.

Please note that another Repair Install (AKA in-place upgrade) will NOT fix
this nor will installing IE7 or IE8!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com



.
 
R

rgmcmanus

Thanks for the information. If my computer worked for about a week after I
did part 1 of the recovery, do you think I had Internet Explorer 7? It worked
fine. I just can't remember which version I had, this computer is upstairs
and I use it mainly for pictures, video and music projects.
 
J

Jose

Thanks for the information.  If my computer worked for about a week after I
did part 1 of the recovery, do you think I had Internet Explorer 7? It worked
fine.  I just can't remember which version I had, this computer is upstairs
and I use it mainly for pictures, video and music projects.

:


That error is common after an aborted restart, non gradeful shutdown
or power interruption.

Before you started this adventure, did your computer experience a
power interruption?

If the file system was compromised, that should be checked first.

Boot your Recovery Console CD and run:

chkdsk /f

Then continue troubleshooting.

If you followed the KB once, the tmp folder already exists, so the md
tmp will fail (as it should). You could go through the process of
deleting the previously created tmp folder, recreating it, following
the article, etc. but that would get very annoying after a bit. You
could make it work, but that is not your problem.

Having to periodically copy the files over is not a solution and means
you still have a problem someplace else.
 
R

rgmcmanus

Yes, both times that I got this error, I came upstairs to find that the power
was off, I keep this computer on all the time. I turned the computer back on
and that is when I got the error.
I would like to start over and delete the tmp file, and then find out what
is wrong.

How do I delete the tmp file, I tried rd tmp and then it would let me type
md tmp but then when I went to second step of copy windows etc... it said
this could not be copied.
Thanks for any help you can give!
 
J

Jose

Yes, both times that I got this error, I came upstairs to find that the power
was off, I keep this computer on all the time. I  turned the computer back on
and that is when I got the error.
I would like to start over and delete the tmp file, and then find out what
is  wrong.

How do I delete the tmp file, I tried rd tmp and then it would let me type
md tmp but then when I went to second step of copy windows etc... it said
this could not be copied.
Thanks for any help you can give!

Did you boot on a CD with Recovery Console (RC) and run chkdsk /r
yet? That is step 1 after a power interruption.

There is also nothing magical about the directory called tmp, you can
call it whatever you want as long as you use that same name throughout
the process. Once it is created, you cannot create it again unless
you delete it first. If it is already created, just skip the md tmp
part of the instructions.

You will not be able to do the copies by booing normally since the
files will be in use.

Did the copy fail because the file is in use by another process?

Remember, we cannot see the messages on your screen, so you need to
type them in exactly.

This is really a most awkward way to resolve your non booting issue.
Your real issue is power and/or lack thereof. File corruption is a
symptom of the problem. How much time does it take to go through the
entire process?

Consider a small Uninterruptible Power Supply (UPS) for your afflicted
system, or, become an expert with article 307545 and hope that it
works for you every time in the future.
 
P

PA Bear [MS MVP]

...do you think I had Internet Explorer 7 [installed prior to doing the
Repair Install]?

Since:

1. You've said that you "believe" that IE7 had been install prior to doing
the Repair Install; and since...

2. You did not uninstall IE7 prior to doing the Repair Install...

3. Despite what KB917964 says; and since...

4. You're still getting the very same error that you were getting before you
did the Repair Install; and since...

5. We don't know if you had a valid, fully-functional anti-virus application
installed or if the computer was fully patched at Windows Update before
doing the Repair Install; and since...

6. We don't know if you have valid, fully-functional anti-virus application
installed or if the computer is fully patched at Windows Update *now*...

I think the resolution I posted in my previous reply is your best course of
action.

<whew>
 
R

rgmcmanus

I didn't do the whole repair install, I just did part 1 of the repair and now
I trying to fix the error again the same way I did before, but this time do
ALL the parts the correct way like I should have done in the first place. The
problem is the md tmp already exists, because I didn't do parts 2, 3, and 4
to finalized and fix this problem, so that file is still there and I am
unable to copy c:\windows\system32\config\system c:\windows\tmp\system.bak
etc...
I do have a fully valid functioning AVG anti virus and windows was fully
patched.


PA Bear said:
...do you think I had Internet Explorer 7 [installed prior to doing the
Repair Install]?

Since:

1. You've said that you "believe" that IE7 had been install prior to doing
the Repair Install; and since...

2. You did not uninstall IE7 prior to doing the Repair Install...

3. Despite what KB917964 says; and since...

4. You're still getting the very same error that you were getting before you
did the Repair Install; and since...

5. We don't know if you had a valid, fully-functional anti-virus application
installed or if the computer was fully patched at Windows Update before
doing the Repair Install; and since...

6. We don't know if you have valid, fully-functional anti-virus application
installed or if the computer is fully patched at Windows Update *now*...

I think the resolution I posted in my previous reply is your best course of
action.

<whew>
--
~PA Bear
www.banthecheck.com

Thanks for the information. If my computer worked for about a week after
I
did part 1 of the recovery, do you think I had Internet Explorer 7? It
worked fine. I just can't remember which version I had, this computer is
upstairs and I use it mainly for pictures, video and music projects.

.
 
P

PA Bear [MS MVP]

Don't do another Repair Install, do a clean install.
I didn't do the whole repair install, I just did part 1 of the repair and
now I trying to fix the error again the same way I did before, but this
time do ALL the parts the correct way like I should have done in the first
place. The problem is the md tmp already exists, because I didn't do parts
2, 3, and 4 to finalized and fix this problem, so that file is still there
and I am unable to copy c:\windows\system32\config\system
c:\windows\tmp\system.bak etc...
I do have a fully valid functioning AVG anti virus and windows was fully
patched.


PA Bear said:
...do you think I had Internet Explorer 7 [installed prior to doing the
Repair Install]?

Since:

1. You've said that you "believe" that IE7 had been install prior to
doing
the Repair Install; and since...

2. You did not uninstall IE7 prior to doing the Repair Install...

3. Despite what KB917964 says; and since...

4. You're still getting the very same error that you were getting before
you did the Repair Install; and since...

5. We don't know if you had a valid, fully-functional anti-virus
application installed or if the computer was fully patched at Windows
Update before doing the Repair Install; and since...

6. We don't know if you have valid, fully-functional anti-virus
application
installed or if the computer is fully patched at Windows Update *now*...

I think the resolution I posted in my previous reply is your best course
of
action.

<whew>
--
~PA Bear
www.banthecheck.com

Thanks for the information. If my computer worked for about a week
after
I
did part 1 of the recovery, do you think I had Internet Explorer 7? It
worked fine. I just can't remember which version I had, this computer
is
upstairs and I use it mainly for pictures, video and music projects.

:
You should have replied to my post, not yours.

Reference:

How to perform a repair installation of Windows XP if a later version
of
Internet Explorer is installed:
http://support.microsoft.com/kb/917964

Since you failed to uninstall IE7 prior to doing the Repair Install,
your
only recourse now is to back-up any personal data (none of which should
be
considered 100% trustworthy at this point) then do a format & clean
install
of Windows.

Please note that another Repair Install (AKA in-place upgrade) will NOT
fix
this nor will installing IE7 or IE8!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer"
so
take care of everything on the following page before otherwise
connecting
the machine to the internet or a network and before using a USB key
that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

HOW TO get a computer running WinXP Gold (no Service Packs) fully
patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after
a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


rgmcmanus wrote:
I have windows xp professional I do not know what bit, I can not get
on
for
any futher details. I have not download explorer 8 on this desk top.
But I
believe it did have ie7. My computer was set to download all updates
automaticlly.

When I restarted my computer a couple of weeks ago I got a
window/system32/config/system error. I did a cd repair as
recommended
by
microsoft Q307545. I did part 1 and my system restored and worked
fine
for a couple weeks and then again the other day I got the same system
error and xp would not boot. I thought no problem, go back to the
same
system restore and when I put in my cd and hit r for repair and after
I
chose my drive, I started to type
md tmp and I got error - md tmp already exists. So I am confused,
was
I
supposed to do all the parts that were listed in this solution? Or
should
I be able to go under safe mode and get to the system restore I did a
couple of weeks ago? Help!! I don't want to lose pictures and music!
If
anyone has solution, please remember I am probably just a little bit
above
average computer smart. Thanks for the help!

.

.
 

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