HTTP 404 Error Message

[dejotay]

For several years I have been able to asccess the online shop at Advanced
Care Products Ltd (via IE7) but suddenly I find that some 8-9 months ago when
trying to gain access to order items I received the error message HTTP 404.
I have contactd ACP and they advise that there is nothing wrong with their
website as they receive many orders daily.
I have spoken to other knowleable sources and they state that it it the
fault of ACP.
I have checked my settings as far as I know how and they appear to be OK .
I do not have any problem with other web sites.
Though I cannot gain access to the shop via Internet Explorer I can gain
access via Firefox and you will apprciate that as I need to order from this
site I have to resort to Firefox which I would so love to uninstall.
I would like to hear from anyone who can help

 

[Twayne]

For several years I have been able to asccess

the online shop at
Advanced Care Products Ltd (via IE7) but
suddenly I find that some
8-9 months ago when trying to gain access to
order items I received
the error message HTTP 404. I have contactd ACP
and they advise that
there is nothing wrong with their website as
they receive many orders
daily.
I have spoken to other knowleable sources and
they state that it it
the fault of ACP.
I have checked my settings as far as I know how
and they appear to be
OK .
I do not have any problem with other web sites.
Though I cannot gain access to the shop via
Internet Explorer I can
gain access via Firefox and you will apprciate
that as I need to
order from this site I have to resort to Firefox
which I would so
love to uninstall.
I would like to hear from anyone who can help

What is the exact URL you are using for this
access? It is probably misspelled somewhere in
it.

 

[dejotay]

Thank you for your interest
the URL used in both Internet Explorer and Firefox is the same namely
http://advancedcareproducts.co.uk/shop/index.html
when clicking on the shop in IE I get the error message
'Done but with errors on page' then when clicking on the error massage I get
Line:7
Char:2
Err:Object doesn't support this property or method
Code:0
URL:http://advancedcareproducts.co.uk/shop/index.html
Any further help would be appreciated.

 

[Patrick Keenan]

Thank you for your interest
the URL used in both Internet Explorer and Firefox is the same namely
http://advancedcareproducts.co.uk/shop/index.html
when clicking on the shop in IE I get the error message
'Done but with errors on page' then when clicking on the error massage I
get
Line:7
Char:2
Err:Object doesn't support this property or method
Code:0
URL:http://advancedcareproducts.co.uk/shop/index.html
Any further help would be appreciated.

That link works here. Have you tried to see if you can get to it via
FireFox?

HTH
-pk

 

[Twayne]

Thank you for your interest

the URL used in both Internet Explorer and
Firefox is the same namely
http://advancedcareproducts.co.uk/shop/index.html
when clicking on the shop in IE I get the error
message
'Done but with errors on page'

OK: Here, using both FireFox and Internet
Explorer, that page loads fine and only indicates
"done". I'm not getting the error message you
mention. But ... it's of little consequence
unless it is causing problems for you, you can
ignore it.

then when clicking on the error

massage I get Line:7
Char:2
Err:Object doesn't support this property or
method
Code:0
URL:http://advancedcareproducts.co.uk/shop/index.html
Any further help would be appreciated.

The "error" you are looking at is occurring at the
server and is NOT anything you have any control
over. Whoever authored that page has an error on
it that some browsers, depending on setup, will
report. There is nothing wrong with your computer
or operating system w/r to this error message.
If it's causing problems of some sort, your
only recourse would be to notify the author of
that page or the web site management and tell them
what is happening.
It may or may not be on interest to them. And,
it might be fixed unless there is enough of a
difference in our browser settings that I'm not
seeing it. I have javascript enabled right now;
if you don't, then perhaps that will be the
cause - just a wild guess there.

So, the problem is with the web site. Unless it's
causing you any problems, you can safely ignore
it. It's not unusual to get such messages now and
then.

HTH

Twayne

 

[dejotay]

GOOD NEWS! GOOD NEWS! GOOD NEWS!
I have found that by uninstalling the download Microsoft Desk Top Search
3.01 I can now access Advance Care Products and other web sites where I
received the same HTTP 404 error message.
I seems that this download from Microsoft was causing the problem.
It was affecting Internet Explorer but not Firefox.
I thought that this may be another string to your bow if the problem arises
again.
Thanks for you help and advice.
djt