HP5150 hangs looking for hardware...

[cb135]

All,

In Win2k my deskjet 5150 printer installation proceeds as expected
until it stops and a message appears, "Looking for New Hardware or New
printer detected, please wait". It then hangs here forever. This
issue is discussed here

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00038749&cc=uk&l...

but following the steps doesn't resolve my problem. I know that it is
something to do with a previous installation being cancelled before it
could complete, but i don't know which magic registry entry and/or
file i need to remove to get a full install. Does anyone know where
the problem lies??

If it helps, i've looked in the registry under HKEY_LOCAL_MACHINE/
Enum/
USBPRINT but it doesn't contain a directory starting with
HPDeskjetXXXX

Is there anything else i can try?

cheers,

col

 

[=?ISO-8859-1?Q?=22Rev=2E_G=2EG=2E_Willikers_=28aka]

All,

In Win2k my deskjet 5150 printer installation proceeds as expected
until it stops and a message appears, "Looking for New Hardware or New
printer detected, please wait". It then hangs here forever. This
issue is discussed here

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00038749&cc=uk&l...

but following the steps doesn't resolve my problem. I know that it is
something to do with a previous installation being cancelled before it
could complete, but i don't know which magic registry entry and/or
file i need to remove to get a full install. Does anyone know where
the problem lies??

If it helps, i've looked in the registry under HKEY_LOCAL_MACHINE/
Enum/
USBPRINT but it doesn't contain a directory starting with
HPDeskjetXXXX

Is there anything else i can try?

cheers,

col

physically remove usb cable from pc.

cmd line:

net stop spooler

(then)

regedit:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers

(remove offending printers)

(then)

cmd line:

net start spooler

(then)

Try installing your printer from scratch.
Make sure you have the latest drivers.

Let me know how this works for you.


--

Rev. G.G. Willikers

"Sir, I am unaware of any such activity or operation - nor would
I be disposed to discuss such an operation if it did in
fact exist, sir."

 

[cb135]

physically remove usb cable from pc.

cmd line:

net stop spooler

(then)

regedit:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers

(remove offending printers)

(then)

cmd line:

net start spooler

(then)

Try installing your printer from scratch.
Make sure you have the latest drivers.

Let me know how this works for you.

--

Rev. G.G. Willikers

"Sir, I am unaware of any such activity or operation - nor would
I be disposed to discuss such an operation if it did in
fact exist, sir."

Thanks for the reply. Unfortunately, the only thing that appears
under Printers is

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Fax

the offending printer doesn't appear here? The printer connects via
USB, does this make a difference?

cheers,

col

 

[=?ISO-8859-1?Q?=22Rev=2E_G=2EG=2E_Willikers_=28aka]

Thanks for the reply. Unfortunately, the only thing that appears
under Printers is

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Fax

the offending printer doesn't appear here? The printer connects via
USB, does this make a difference?

cheers,

col

No it shouldn't make a difference.
I guess the next question would be:

What model computer? Do you have the latest firmware,
chipset drivers for it.

And lastly have you tries a different USB cable.

I know these are simple questions, just trying to rule everything out.


--

Rev. G.G. Willikers

"Sir, I am unaware of any such activity or operation - nor would
I be disposed to discuss such an operation if it did in
fact exist, sir."

 

[Tony Hwang]

Thanks for the reply. Unfortunately, the only thing that appears
under Printers is

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Fax

the offending printer doesn't appear here? The printer connects via
USB, does this make a difference?

cheers,

col

Hi,
Using regedit, delete everything HP from registry.
Is your W2K SP2 up-to-date?