HP Scan to Button

C

CZ1111

I cannot get the Scan to Button on My HP All-in-one 3055 Laser Jet to work.

I can scan using the icons on the PC. However, wehn I try and setup a
destination to enable the Scan to feature to allow easy scanning using the
Scan To button, I recieve an eair message saying failure - device not found.
When I press the Scan to button, the scanner says I have the HP All in one
conected via network cable and I can print/copy/scan with no issues. I have
the HP toolbox feature setup and all is working well. Ihave a HP Laserjet
connected via a USB port.

I called HP and they were no help. I checked firewall settings and all HP
programs are "permit always".

Any ideas?
 
H

Holz

I cannot get the Scan to Button on My HP All-in-one 3055 Laser Jet to
work.

I can scan using the icons on the PC. However, wehn I try and setup a
destination to enable the Scan to feature to allow easy scanning using
the Scan To button, I recieve an eair message saying failure - device
not found. When I press the Scan to button, the scanner says I have
the HP All in one conected via network cable and I can print/copy/scan
with no issues. I have the HP toolbox feature setup and all is
working well. Ihave a HP Laserjet connected via a USB port.

I called HP and they were no help. I checked firewall settings and
all HP programs are "permit always".

Any ideas?

Is your scanner connected to USB on the mohterboard? If so, try
switching to dedicated card or USB HUB. I had the same issue, and for
what ever reason that fixed it.
 

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