HP Printer in permanent delete mode problem

[80/20]

I installed a wireless network and have had problems ever since. The
network works extremely well, but printing is not good.

The lady concerned has two HP1300 series printers, one connected to the
computer with a network card in and the other connected to the wireless
connected computer. Both printers are shared.

When printing to their own printers the computers are fine, however
when the network card computer tried to print to the wireless computers
printer it went into reinstalling the software. But it never printed
the document.

I have tried to delete the document from the network card computer
printer list, but it has now been deleting the 16.4kb document for
days.

It says:
Document Name: Remote Downlevel Document
Status: Deleting
Owner: Guest
Page: N/A
Size: 16.4KB
Port: \\YOUR-HJHK3DAFWL\microstar

I have tried Deleting the Printer and it just sits there without giving
any error message or attempting to delete.

When you put the mouse over the printer icon it reports: Status:
Deleting Documents: 1

Any suggestions please?

Cheers
Steve

 

[80/20]

I installed a wireless network and have had problems ever since. The
network works extremely well, but printing is not good.

The lady concerned has two HP1300 series printers, one connected to the
computer with a network card in and the other connected to the wireless
connected computer. Both printers are shared.

When printing to their own printers the computers are fine, however
when the network card computer tried to print to the wireless computers
printer it went into reinstalling the software. But it never printed
the document.

I have tried to delete the document from the network card computer
printer list, but it has now been deleting the 16.4kb document for
days.

It says:
Document Name: Remote Downlevel Document
Status: Deleting
Owner: Guest
Page: N/A
Size: 16.4KB
Port: \\YOUR-HJHK3DAFWL\microstar

I have tried Deleting the Printer and it just sits there without giving
any error message or attempting to delete.

When you put the mouse over the printer icon it reports: Status:
Deleting Documents: 1

Any suggestions please?

Cheers
Steve

FOUND THE MAGIC CODE

The Owner was Guest, so I deleted this in the Task Managers Users Tab -
then I stopped the spooler in the Processes Tab.

Suddenly the computer deletes the offending document and allows the
computer to run as normal - so nothing to do with the printers at all.

Steve