HP Officejet All-in-One Cannot Complete Installation

G

Guest

I am trying to re-install HP Officejet 6210 All-in-One and get an error
message that mcfix01.exe encountered a problem and needs to close. I
debugged and tried again but didn't help. Can anyone help me? I am using
the original CD that came with Officejet. I tried software downloaded from
HP website but it didn't install correctly either.

Thank you in advance for your help!
 
C

Carey Frisch [MVP]

Chat with an HP/Compaq Online Technician
http://welcome.hp.com/country/us/en/contact/chat_1.html

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------------------------

|I am trying to re-install HP Officejet 6210 All-in-One and get an error
| message that mcfix01.exe encountered a problem and needs to close. I
| debugged and tried again but didn't help. Can anyone help me? I am using
| the original CD that came with Officejet. I tried software downloaded from
| HP website but it didn't install correctly either.
|
| Thank you in advance for your help!
 
B

Bullwinkle

MS at CORE said:
I am trying to re-install HP Officejet 6210 All-in-One and get an error
message that mcfix01.exe encountered a problem and needs to close. I
debugged and tried again but didn't help. Can anyone help me? I am using
the original CD that came with Officejet. I tried software downloaded
from
HP website but it didn't install correctly either.

Thank you in advance for your help!

When the install asks you if you want to install the additional items say
yes instead of no.

I had this problem twice you need to say yes even if you never use The image
program that comes with it.

Regards,
 

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