HP OfficeJet 145 Black/color ink old. 8 days to expire. Printing will stop.

  • Thread starter Orak Listalavostok
  • Start date
B

Bob Headrick

Probably encoded with some of the cartridge contacts, possibly
internal to the cartridge, requiring a minor mod every month, so that
the flexible circuit strip doesn't have to be changed.

Interesting speculation but not even close.

- Bob
 
O

Orak Listalavostok

Well it happened.
Why do I have so much trouble with my HP d125 all-in-one printer!
(I'm trying to print labels for the kids' gifts tonight).

I have three brand-new 19 ml HP #14 hpc5010a tri-color ink cartridges
which had been merely placed in the printer a few months ago and then
removed (in a hopeless attempt at cycling which failed at the time).

These three cartrides are FULL OF ORIGINAL OEM HP INK!
Yet, here is what happened this Christmas Eve:

The color of the first hpc5010a HP14 cartridge ran out today saying:
"Color ink out. Printing stopped. Replace color ink cartridge.
Press enter to continue."

So, I put in the second cartridge (which is full of OEM HP ink!).
It says the same thing!

So I put the third cartridge (which also is full of OEM HP ink!).
It says the same thing.

I recycle the power. Kill all print jobs. Reboot the computer.
Recycle the printer power again. All to no avail.

What is happening?
What is the (HP) logic here? (whatever it is, I don't get it).
Orak Listalavostok
 
D

Donna Michaelson

Why do I have so much trouble with my HP d125 all-in-one printer!
The color of the first hpc5010a HP14 cartridge ran out today saying:
"Color ink out. Printing stopped. Replace color ink cartridge.
Press enter to continue."
So, I put in the second cartridge (which is full of OEM HP ink!).
It says the same thing!

On Christmas Eve! What horror! Think about the kids!
Where is Bob Headrick when you need him? :)

Even though you've cycled three or four ink cartridges,
I don't think that will erase any cartridge serial numbers
because I think the HP D145 printer actually BURNS the
installation date into the HP-14 cartridges themselves!

I may be wrong so take whatever Bob Headrick says as
gospel in response ... but if I'm right, now that the ink is
out of the first HP-14 color cartridge, then the only way
you can refill these c5010A cartridges is to tape over certain
gold leads BEFORE you place the cartridge in that
Hewlett Packard D145 printer for the first time.

Worse yet, you've started the expiration clock merely by inserting
the HP-14 ink cartridge into the HP D145 printer & there's nothing
you can do to stop the expiration clock from its inevitable countdown.

If anyone knows WHICH gold leads to tape over so that the
expiration clock doesn't start ticking, please let the rest of us
know the secret sauce!

Donna Michaelson
 
W

William Bowman

On Christmas Eve! What horror! Think about the kids!
Where is Bob Headrick when you need him? :)
Who is Bob Headrick?

I've always had problems with HP printers crapping out on me so I don't
recommend anyone ever buy them. Remember HP makes all its money on the ink.
It's their game to tell you the ink is empty when it's not. Sure they could
actually l@@k but they don't see it as their advantage to really tell you
how much ink is in there.

You don't think they could just sense the amount of ink in the cartridge?
Nope. They don't want to know the answer. In your case, the hpc5010a HP #14
ink is full but HP doesn't actually care. They want you to go out on
Christmas eve and buy another 50 dollar cartridge of 6.33 ml of ink (per
color). Sucker!

It's all your fault for purchasing an HP printer.
Anyone who buys or uses an HP printer is a **** fool!
Suffer like the rest of us did until we found a different printer
manufacturer that actually cared about their printer and their customer
more than their overpriced ink.

Bill
P.S. Don't tell whoever Bob Headrick is that I said this!
 
S

Sharon Rumsburg

You don't think they could just sense the amount of ink in the
cartridge? Nope. They don't want to know the answer. In your case, the
hpc5010a HP #14 ink is full but HP doesn't actually care. They want
you to go out on Christmas eve and buy another 50 dollar cartridge of
6.33 ml of ink (per color). Sucker!

You may still have a chance this evening if you try this hint I picked up
on the web somewhere. These steps were meant to apply to those who refill
the HP14 cartridges, yet you have original HP14 ink --- but the steps
still might work for you if you hurry before the kids wake up to see all
their presents with monotone hand-labelled notes from Santa & Mrs. Claus!
-----------------------------------------------------------------------
1. Make sure the DATE is showing in the HP OfficeJet D LCD display.

Note: The reset process will NOT work if the date is not showing!
Note: Reset only one tank (HP14 tri-color or black) at a time.
-----------------------------------------------------------------------
2. With two fingers, instantly press the "<" & ">" keys and let up.

Note: Do not hold the two keys down for more than an instant or
nothing will happen; just try again if you do that.

For the tri-color tank:
Then press the keys "4" "5" and "6", in sequence, on the d145 keypad.

Or, for the black tank:
Press the keys "7" "8" and "9", in sequence, on the OfficeJet keypad.

When the display asks "Ink Gage Off? 1=Yes 2=No", enter 1 (of course).
You should now see the message "Ink gage is now off".

Note: If you ever wish to turn the ink gage back on (say, for a new
tank), you can repeat the steps above, entering "2" instead.
-----------------------------------------------------------------------
3. Print a black-and-white or tri-color test page:

Note: Here are sample color and B&W test pages to print:
http://www.printerfillingstation.com/color/color.htm
http://www.printerfillingstation.com/color/black.htm

Note: My ink refill kit contained black, cyan, magenta, yellow,
photo cyan, & photo magenta (photo is lighter). My instructions
say to use the regular color, not the pc (photo color).
-----------------------------------------------------------------------
4. To restore HPd145 factory defaults:

Press "Menu" on the OfficeJet D series printer.
Bring up the "Status & Maintenance" menu by pressing the keys, in
sequence "7" and "5"; then select "Restore Factory Defaults"
(luckily, this will not wipe out speed-dial settings nor fax header &
date information).
-----------------------------------------------------------------------
Hints:
- This method does NOT reset expiration dates.
- The printer will refuse to print using expired-date tanks.
- Before your ink goes dry (even for a day), refill it!
- Choose the 20% level as your refill level.
- You can easily get 5-7 refills from a cartridge (range is 2 to 20).
- Never ever touch the copper contacts on any printer ink cartridge!
- Tape over the correct contacts before placing them in service!

Note: The mere fact you've refilled cartridges & ink tanks can NOT
affect your warranty (by law)! For example, see HP's web site:
http://www.hp.com/cposupport/printers/support_doc/bpa00113.html
which basically dances around the FTC Magnuson-Moss Warranty
Improvement Act which says a company cannot warrant or sell any
product under the pretense the consumer MUST purchase replacement
parts solely from them.
 
O

Orak Listalavostok

Sharon said:
You may still have a chance this evening if you try this hint ...

OK. I turned off the ink counting in my HP D series printer.
But, still, no matter what cartridge I put in (all but the first
one are full of OEM original ink), the HP d145 printer _still_ says:
"Color ink out"

Why is HP doing this to me?
What did I do to deserve this treatment from my printer?

The other two brand-new color cartridges are dated 2005/09/10 and
2005/12/18 respectively so I don't think the expiration dates are
kicking in (are they)?

When I clear everything and try to copy with the scanner, it says:
"Copying 1 of 1"
"Press Cancel to cancel job"
yet nothing comes out of this HP d145 printer.

It was all working minutes before!
None of this is making any sense to me!
Can someone who understands HP printers please explain what is going
on?
Maybe Bob Headrick knows why the HP D145 printer acts this way?
Orak Listalavostok
 
D

Donna Michaelson

It was all working minutes before!
None of this is making any sense to me!
Can someone who understands HP printers please explain what is going
on?
Maybe Bob Headrick knows why the HP D145 printer acts this way?
Orak Listalavostok

I just ran a search for you.
See this article at http://hardware.mcse.ms/message36090-3.html
Mayby you can remove the HP d145 battery for an hour.

That battery is visible (with a flashlight) if you open the cover
(like you do to replace the HP 14 ink cartridges).

Look way left against the sidewall.
A battery the size of a quarter is held in with a clip
on a black plastic shell on a small brown circuit board.

It's hard to get your head in there but I just tried and was
able to remove the battery (with some difficulty) using just
a large paper clip. I used the paper clip to pull back on the
surprisingly long spring and then used my fingernail to pry
the battery out at the 11 o'clock and 1 o'clock detents provided
in the black plastic battery holder for this purpose.

I was glad I previously pulled the plug as the batter fell
down and I had to remove everything I could from the printer
and then shake the d145 printer upside down to get the
battery back.

Use needlenose pliars or equivalent so you don't lose
that battery like I did. One good thing came of shaking
the printer in that a few shreds of crumpled paper fell out.
I have no idea where *they* were hiding!
 
D

Donna Michaelson

Look way left against the sidewall.
A battery the size of a quarter is held in with a clip
on a black plastic shell on a small brown circuit board.

I forgot to mention the battery was installed with the
MINUS side down (toward the circuit board) with the
PLUS side facing your head as you peek inside.

For my HP OfficeJet d145 printer, it's the stock HP
PANASONIC CR2032 3V battery (made in Indonesia).

Now I've got to get wrapping my kids presents too!
I hope you get your HP printer to behave before dawn.
Good luck and Merry Christmas.

Donna
 
B

Bob Ward

On Christmas Eve! What horror! Think about the kids!
Where is Bob Headrick when you need him? :)

Even though you've cycled three or four ink cartridges,
I don't think that will erase any cartridge serial numbers
because I think the HP D145 printer actually BURNS the
installation date into the HP-14 cartridges themselves!

I may be wrong so take whatever Bob Headrick says as
gospel in response ... but if I'm right, now that the ink is
out of the first HP-14 color cartridge, then the only way
you can refill these c5010A cartridges is to tape over certain
gold leads BEFORE you place the cartridge in that
Hewlett Packard D145 printer for the first time.

Worse yet, you've started the expiration clock merely by inserting
the HP-14 ink cartridge into the HP D145 printer & there's nothing
you can do to stop the expiration clock from its inevitable countdown.

If anyone knows WHICH gold leads to tape over so that the
expiration clock doesn't start ticking, please let the rest of us
know the secret sauce!

Donna Michaelson

Merry Christmas! See
http://www.stratitec.com/inkrefill/support/inkreset4.php


Resetting ink levels in HP printers with HP 14 cartridges
First check to verify that your cartridge has not exceeded it's
expiration date. Printers that use the HP14 cartridge are unable to
use expired cartridges. If your cartridge is not past it's expiration
date, you may be able to override the ink level meters on the printer.

IMPORTANT: Printing with an empty print cartridge can result in
damaged print heads. Be sure to refill frequently, and before the
printer shows signs of low ink.

Before disabling the Ink Level Gauge, be aware that your printer will
no longer warn you when your cartridges are in need of refill. You
will need to pay close attention, and refill them before they run low.
The procedure to reset the ink level on the black cartridge differs
slightly from the the color cartridge procedure. To override the ink
level gauge:

For Black

Press both left and right arrow buttons simultaneously, then release
Press 7, 8, then 9
A prompt should appear in the status window on the unit, press 1 for
Yes to turn off the level indicator on this particular black cartridge
For Tri-Color

Press both left and right arrow buttons simultaneously, then release
Press 4, 5, then 6
A prompt should appear in the status window on the unit, press 1 for
Yes to turn off the level indicator on this particular color
cartridge.
The following is an alternate method for the Color Inkjet 1160 model
printer. This model does not have a keypad for the sequence above. You
may reset this printer's ink level gauge, by the following method:

For Black

Press and hold down the Power button
While holding down the Power button:
* Press the Cancel button twelve (12) times
* Press the Resume button once (1)
Release the Power button
For Tri-Color

Press and hold down the Power button
While holding down the Power button:
* Press the Cancel button twelve (12) times
* Press the Resume button three (3) times
Release the Power button.
 
B

Bob Ward

It's all your fault for purchasing an HP printer.
Anyone who buys or uses an HP printer is a **** fool!
Suffer like the rest of us did until we found a different printer
manufacturer that actually cared about their printer and their customer
more than their overpriced ink.


And the name of this company is...?
 
O

Orak Listalavostok

Just ran across this article
http://www.alotofthings.com/inkjetinformation/TheNewInkJetMarketplace.htm
some HP (and Lexmark) cartridges have the expiration dates burned in
at the time of manufacture, not the time of installation.

I think there might be two dates 'burned' into the HP 14 c5010a ink
cartridges.
1. FINAL EXPIRATION DATE (dies 4.5 years from date of manufacture)
2. IN-SERVICE DATE (dies 2.5 years from date of initial installation)
The "actual" HP14 ink cartrdige expiry date is the first of these two!

I think the 4.5 year expiry date is burned in at manufacture time;
I think the 30-month expiry date is burned in when you install it.

I don't think HP burns in a serial number;
I think it burns the actual date!

Witness these facts:
Today, Christmas Eve, my color cartridge said it was out of ink.
When I put a second cartridge in, it said the SAME THING even though
the cartridge was full of OEM ink (it was only used ONCE on the day I
bought it). Same with a third OEM full HP 14 color ink cartridge.

I infer that the 30-months contiguous service is burned into the smart
chip at the time of install.

Interesting, since all three cartridges were put in service on the same
day in the same machine, and all three are saying "out of ink" even
though only one can possibly be out of ink, I suspect the date burned
into each cartridge is the SAME DATE (and not some unique serial
number).

That is, I'm surmising, the HP D145 printer is seeing the second and
third ink cartridges EXACTLY the same as the first (it appears). If I
had only put them in service on a DIFFERENT DATE, then perhaps it would
recognize the second and third cartridges as different.

In summary, I think the HP D145 printer is assuming the three ink
cartridges are one and the same because all the HP ojd145 "sees" is
the same date burned into the smart chip on all three (which were put
in initial service in the same machine on that same date months ago).
Does this make any sense?
 
D

Don Klipstein

And the name of this company is...?

I use Canon printers. There are alternative suppliers of ink cartridges
for Canon printers. The ink cartridges do not have chips to expire them
after some time after manufacture or after first use or get in the way of
refilling.

For at least some models, all colors are replaceable separately.

CAUTION: The manual says you may damage your printer with refilled ink
cartridges. And I have sometimes had refilled ones act like they were
empty or low even when there was a lot of ink in them (with a BJC-620
printer), even after as little as two refills.

- Don Klipstein ([email protected])
 
D

Dr. Rastis Fafoofnik

This is just ONE of the reasons I took my HP printer out to the driveway and
threw that piece of shit around until there wasn't a piece bigger than your
fist.After destroying it, it will NEVER crap out on me again.
It was replaced with a cheapo "Lexmark" that produces NICE pictures,text and
NEVER gives me any grief.
HP can go suck an egg, screw them. Never will buy another HP printer again.
 
S

SoCalMike

Dr. Rastis Fafoofnik said:
This is just ONE of the reasons I took my HP printer out to the driveway and
threw that piece of shit around until there wasn't a piece bigger than your
fist.After destroying it, it will NEVER crap out on me again.
It was replaced with a cheapo "Lexmark" that produces NICE pictures,text and
NEVER gives me any grief.
HP can go suck an egg, screw them. Never will buy another HP printer again.
screw em all. bought a samsung B&W laser printer for under $100. still
using the OEM cartrige, which can hopefully be refilled easier and more
successfully than those leaky crappy inkjets.
 
B

Bob Ward

This is just ONE of the reasons I took my HP printer out to the driveway and
threw that piece of shit around until there wasn't a piece bigger than your
fist.After destroying it, it will NEVER crap out on me again.
It was replaced with a cheapo "Lexmark" that produces NICE pictures,text and
NEVER gives me any grief.
HP can go suck an egg, screw them. Never will buy another HP printer again.
So you chose to buy the printer with the highest priced cartridges
available. Got it.
 
B

Bob Ward

screw em all. bought a samsung B&W laser printer for under $100. still
using the OEM cartrige, which can hopefully be refilled easier and more
successfully than those leaky crappy inkjets.

And with a box of crayons, full color.
 
J

John Beardmore

Bob Ward said:
Resetting ink levels in HP printers with HP 14 cartridges
First check to verify that your cartridge has not exceeded it's
expiration date. Printers that use the HP14 cartridge are unable to
use expired cartridges. If your cartridge is not past it's expiration
date, you may be able to override the ink level meters on the printer.

IMPORTANT: Printing with an empty print cartridge can result in
damaged print heads. Be sure to refill frequently, and before the
printer shows signs of low ink.

Before disabling the Ink Level Gauge, be aware that your printer will
no longer warn you when your cartridges are in need of refill. You
will need to pay close attention, and refill them before they run low.
The procedure to reset the ink level on the black cartridge differs
slightly from the the color cartridge procedure. To override the ink
level gauge:

For Black

Press both left and right arrow buttons simultaneously, then release
Press 7, 8, then 9
A prompt should appear in the status window on the unit, press 1 for
Yes to turn off the level indicator on this particular black cartridge
For Tri-Color

Press both left and right arrow buttons simultaneously, then release
Press 4, 5, then 6
A prompt should appear in the status window on the unit, press 1 for
Yes to turn off the level indicator on this particular color
cartridge.
The following is an alternate method for the Color Inkjet 1160 model
printer. This model does not have a keypad for the sequence above. You
may reset this printer's ink level gauge, by the following method:

For Black

Press and hold down the Power button
While holding down the Power button:
* Press the Cancel button twelve (12) times
* Press the Resume button once (1)
Release the Power button
For Tri-Color

Press and hold down the Power button
While holding down the Power button:
* Press the Cancel button twelve (12) times
* Press the Resume button three (3) times
Release the Power button.

Is there a similar incantation to this for the HP CP1700 using 10 and 11
cartridges ?


Cheers, J/.
 
O

Orak Listalavostok

Orak said:
The unexplained HP engineering is why did three HP14 c5010a ink
tanks (all of which were placed in service on the same date with
all but one of which were immediately removed from service) report
"COLOR INK OUT" (even when 2 of the 3 were full of HP OEM ink!)?

.... twas the night before Christmas ... my HP ink level sank ...
.... not a printer was printing ... nary one of 3 tanks ...

The good - We're back printing beautifully (better than before) scores of prints
- Using (strangely) the original HP14 c5010a tri-color cartridge
- Which previously exhibited the correct "COLOR INK OUT" message!

The bad - I have no idea what particular event "cleared" the HP "memory"

The lessons learned:
- Switching the three cartridges Dec 24 had no effect on COLOR INK OUT
- Filling the one empty cartridge also had no effect on COLOR INK OUT
- Removing the CR2032 3V CMOS battery had no immediate efect ...

The day after:
- Yet, about 12 hours later (on Christmas day)
- The completely full cartridge was removed ...
- And then replaced with the original empty cartridge ...

And it printed without error!
After subsequent refilling ... the original PRINTER INK OUT HP14
tri-color ink cartridge is printing beautifully vibrant photos even
after scores of sheets of paper (and multiple refills).

I guess it's the first Christmas present from HP to all of us.
I can't explain it; if you can - please do!

Orak Listalavostok
 

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