HP Laser & USB problems

J

JayL

All -
I have a HP 2550L laser that I'm tryiing to install via USB. I start the
software install, get a message that says connect device, I connect the USB
cable and the message changes to Device fouond (good so far). It then
continues with the install and ends with an error message "Installation
Failed".
I do not have a printer in the Printers & Faxes control panel.

Any ideas?
(Ps:I think there was once a DOT4 usb driver installed. I think I removed
all instances of it from the registry and the system)
-Jay
 
E

Edwin Pawlowski

JayL said:
I have a HP 2550L laser that I'm tryiing to install via USB. I start the
software install, get a message that says connect device, I connect the
USB cable and the message changes to Device fouond (good so far). It then
continues with the install and ends with an error message "Installation
Failed".

On the printer at work, you have to disable the firewall when installing on
a network. Do you have anything that may cause such a problem? Try going
to the task manager and stopping anything not essential when doing the
install.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top