HP Deskjet 5650

[Guest]

Hi,

I have the following printer installed on vista. It doesnt work though. I
send somthing to print, and the light flashes on the printer, but nothing
prints.
Vista tells me its printed but it clearly hasnt.

(oh and theres nothin wrong with the printer... i know that for sure)

Any ideas on what i can do????

 

[Mark D. VandenBerg]

Contact HP via your preferred method and ask them about supporting the
product they manufactured and sold to you?


Hi,

I have the following printer installed on vista. It doesnt work though. I
send somthing to print, and the light flashes on the printer, but nothing
prints.
Vista tells me its printed but it clearly hasnt.

(oh and theres nothin wrong with the printer... i know that for sure)

Any ideas on what i can do????

 

[Peter M]

Don't install the HP drivers from the disk or the XP ones. Uninstall them
from add/remove prog if there and unistall all the entries from device
manager. Go to control panel / printers and add printer. Don't use search,
choose add from list. Choose Hp and select the closet deskjet series to your
printer. When it
asks for what type of connection, use "usb virtual port". Once the printer
says installed, try a test print. If it works, go back to device manager,
and under unkown devices if it shows your actual printer model... disable
the driver to avoid it searching for new hardware on every bootup.

 

[Larry]

The printer port is asked for before showing the list of printers and "usb
virtual port" is not listed as a possiblility. I went further in the process
and there is no other option in the install printer to change the port.

 

[Peter M]

There should be something in the port list saying "usb0xxx - virtual printer
port for USB". Another thing to try then is go go into device manager and
change or add if not there, IEE1284 Compatible Printer (set as a iee1284
compatible printer) and IEE1284 Devices (set as USB Printer support). Dev
manager should refresh and the 2 IEE1284 entries vanish. In the USB section
of dev manager a new entry "USB Printer Support" should now be there. Then
try adding the printer and see if you can get teh "usb00xx - virtual printer
port for USB" in the list.

 

[Guest]

Workaround:
Click Start.

Click the Printers and Faxes folder.

Click File then select Add Printer. The Add Printer Wizard opens.

Click Next.

Uncheck the Automatically detect and install my Plug and Play printer
checkbox.

Click Next. The Select a Printer Port window opens.

Click Next. The Install Printer Software window opens.

In the Manufacturer list, select HP.

In the Printers list, select hp deskjet 990c.

Click Next. The Name Your Printer window opens.

If the Printer name is OK, click Next.

Click Next. The Printer Sharing window opens.

Select No when prompted Do you want to print a test page.

Click Next. The Completing the Add Printer Wizard window opens.

Click Finish.



NOTE: At this point the driver installation portion of the process is
complete.

Connect the USB cable to the printer and the computer.



NOTE: Windows will start the Plug and Play process.

Click Cancel each time a Found New Hardware Wizard window opens.



NOTE: The number of Found New Hardware Wizard windows that open will vary
depending on the product plugged into the computer.

In the Printers and Faxes Folder, click once on the hp deskjet 990c printer
icon to highlight it.

Click File, and then Properties.

Click the Ports tab

Select USB00x Port. The checkbox should have a check in it. If not, click
once to select the port.

Click Close.

Carlos

 

[Peter M]

Much more elegant than my attempt.. kudos.

Workaround:
Click Start.

Click the Printers and Faxes folder.

Click File then select Add Printer. The Add Printer Wizard opens.

Click Next.

Uncheck the Automatically detect and install my Plug and Play printer
checkbox.

Click Next. The Select a Printer Port window opens.

Click Next. The Install Printer Software window opens.

In the Manufacturer list, select HP.

In the Printers list, select hp deskjet 990c.

Click Next. The Name Your Printer window opens.

If the Printer name is OK, click Next.

Click Next. The Printer Sharing window opens.

Select No when prompted Do you want to print a test page.

Click Next. The Completing the Add Printer Wizard window opens.

Click Finish.



NOTE: At this point the driver installation portion of the process is
complete.

Connect the USB cable to the printer and the computer.



NOTE: Windows will start the Plug and Play process.

Click Cancel each time a Found New Hardware Wizard window opens.



NOTE: The number of Found New Hardware Wizard windows that open will vary
depending on the product plugged into the computer.

In the Printers and Faxes Folder, click once on the hp deskjet 990c
printer
icon to highlight it.

Click File, and then Properties.

Click the Ports tab

Select USB00x Port. The checkbox should have a check in it. If not, click
once to select the port.

Click Close.

Carlos

 

[CHristopher L. Estep]

Much more elegant than my attempt.. kudos.

That is Rather Weird.

I have the HP DeskJet 940C connected via USB, and it has never-failingly
worked in Vista (in fact, it has routinely auto-detected the printer without
my having to do anything). The only thing I have had to do is set it as my
default printer. It even gets the model number right (apparently, Vista's
HP Universal Printer Driver *does* differentiate between certain models of
HP printers). In that aspect, Vista's HP Universal Driver is just like that
of Windows XP (Plug and Print). But then, the *same* DeskJet is also
supported in Linux (and even Solaris) via CUPS. I'm using the USB cable
included with the printer and do *not* have it connected to a hub (it's
connected directly to the computer).


Christopher L. Estep