S
Sara L
I just purchased 2 dc5750 from CDW. Here are the specs just to give the
details:
• 2GHz Athlon 64 X2 4000+ Processor
• 1GB RAM
• 80GB Hard Drive
• CD-RW / DVD
• 10/100/1000 Ethernet
• Microsoft® Windows® XP Professional (sp2).
Also, mainboard is an ATI Radeon Express 1150. Here is my problem: I took
the PCs out of the box got them setup and then after some configuring and
rebooting, I'll get the "Windows Has Recovered From A Serious Error" message
box after logging back in. No bluescreen. Here is what comes up in the
event log:
Event log created:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/15/2008
Time: 8:55:17 AM
User: N/A
Computer: POGUEST02
Description:
Error code 100000cf, parameter1 bf9f254a, parameter2 00000008, parameter3
bf9f254a, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 62 66 eters bf
0030: 39 66 32 35 34 61 2c 20 9f254a,
0038: 30 30 30 30 30 30 30 38 00000008
0040: 2c 20 62 66 39 66 32 35 , bf9f25
0048: 34 61 2c 20 30 30 30 30 4a, 0000
0050: 30 30 30 30 0000
I updated the video drivers because I had found some info that this could
be the culprit. I also wiped both computers and recovered using the HP recovery
partition, but error still occurs. BOTH computers, purchased at the same
time and same config, are doing the exact same thing. I'm inclined to think
it's a bad piece of hardware or HP has a bad recovery partition/image on
these PCs. Mostly this error is occuring after installing something that
requires a reboot. If I just a plain random reboot, usually the error won't
come up. But after installing updates, or making a change to the msconfig,
anything where windows says "this requires a reboot", that's when it is most
likely to occur.
Any thoughts or ideas? I have a 3rd dc5750 that I had purchased before these
2, and I have not once had this problem. I am creating restore CDs from
this one and I will use them to wipe out these two computers (yet again)
to see if this will resolve the error. But, I won't get that started until
tomorrow. In the meantime, I just wanted to see if anyone has seen similiar
issues or have heard of anything related to an issue like this?
Thank you for your help!
Sar
details:
• 2GHz Athlon 64 X2 4000+ Processor
• 1GB RAM
• 80GB Hard Drive
• CD-RW / DVD
• 10/100/1000 Ethernet
• Microsoft® Windows® XP Professional (sp2).
Also, mainboard is an ATI Radeon Express 1150. Here is my problem: I took
the PCs out of the box got them setup and then after some configuring and
rebooting, I'll get the "Windows Has Recovered From A Serious Error" message
box after logging back in. No bluescreen. Here is what comes up in the
event log:
Event log created:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/15/2008
Time: 8:55:17 AM
User: N/A
Computer: POGUEST02
Description:
Error code 100000cf, parameter1 bf9f254a, parameter2 00000008, parameter3
bf9f254a, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 62 66 eters bf
0030: 39 66 32 35 34 61 2c 20 9f254a,
0038: 30 30 30 30 30 30 30 38 00000008
0040: 2c 20 62 66 39 66 32 35 , bf9f25
0048: 34 61 2c 20 30 30 30 30 4a, 0000
0050: 30 30 30 30 0000
I updated the video drivers because I had found some info that this could
be the culprit. I also wiped both computers and recovered using the HP recovery
partition, but error still occurs. BOTH computers, purchased at the same
time and same config, are doing the exact same thing. I'm inclined to think
it's a bad piece of hardware or HP has a bad recovery partition/image on
these PCs. Mostly this error is occuring after installing something that
requires a reboot. If I just a plain random reboot, usually the error won't
come up. But after installing updates, or making a change to the msconfig,
anything where windows says "this requires a reboot", that's when it is most
likely to occur.
Any thoughts or ideas? I have a 3rd dc5750 that I had purchased before these
2, and I have not once had this problem. I am creating restore CDs from
this one and I will use them to wipe out these two computers (yet again)
to see if this will resolve the error. But, I won't get that started until
tomorrow. In the meantime, I just wanted to see if anyone has seen similiar
issues or have heard of anything related to an issue like this?
Thank you for your help!
Sar