hp all in one c6380 wireless printing

[beech129]

I have a dell inspiron 1545 with Vista Home Premium Serv pack 1.  I have an HP all in one c6380 working fine with my linksys router.  Then one day I could not print anymore.  Printer said off line when looking at the printers from control panel.  I have other laptops that print fine.  I have tried to delete the printer and reinstall, this has worked in the past.  Now when I did this I get an error message that says "Cannot load wizard pages for standard TCP/IP port." I have read some things that maybe a registry key may need to be changed.  Does anyone have any suggestions?  Thank you


Post Originated from http://www.VistaForums.com Vista Support Forums

 

[Cari \(MS-MVP\)]

Did you delete it or uninstall it?

Did you try System Restore to when it was installed and working correctly?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


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[beech129]

I did delet it and tried to reinstall.  That's when I started gettiing the wizard error.  I didn't try the system restore.  That is a great idea.  Thank you.


Post Originated from http://www.VistaForums.com Vista Support Forums