There are two issues here.
1. The Outlook Express address book is fine for e-mail but is not compatible
with Word (unless you have the expensive corporate solution called Microsoft
Exchange.)
2. Outlook contacts list is transparently linked to the Outlook address
book, which is intended to be linked to Word to provide addresssing for
envelopes etc. By importing an older PST file in the manner described, it is
probably not set as an Outlook address book. The simple solution, which
*may* work is to right click the contacts list in the left window of Outlook
and select properties. On the Outlook Address Book tab, check the box to
show the folder as an E-mail Address Book.
With an old data file this might not work correctly, in which case, from the
tools > e-mail accounts > view or change existing directories or address
books. Delete the Outlook Address book (and any other address book listed).
Add 'additional address books' and add the Outlook address book again.
If you add more than one contacts list to Outlook, you need to set the
outlook address book property as described earlier for each, if you want
them all available to Word.
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Graham Mayor - Word MVP
My web site
www.gmayor.com
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