how to uninstall printer driver

[Guest]

printer won't print, troubleshooter says uninstall/re-install, driver won't
uninstall
and shows 'deleting' in status bar, other copy of driver stillwon't print

 

[Cari \(MS-MVP\)]

Try following Bruce Sanderson's article at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[Guest]

printer won't print, troubleshooter says uninstall/re-install, driver won't
uninstall
and shows 'deleting' in status bar, other copy of driver still won't print

Thanks Cari, Idownloaded the ResourceToolKit and tried to run cleanspool but
I got this message: unable to enumerate files in directory matching filter
'*.spl. ' network path not found. specified directory cannot be
validated.

Am I in over my head, or What?

thanks again for trying ,hope you or someone can help me get this
right,before I have to bring in a paid tech.