How to tell 32 bit or 64 bit vista when computer will not boot

B

brad

I have a situation where I need to determine the version of Vista
installed on a computer, but the computer has crashed and cannot
boot. The recovery partition is scrabled and I am forced to use a
generic OEM dvd to reinstall Vista. My question is: is there anyway
for me to tell which version of vista was running on it by looking at
certain files on the hard drive?

It is an AMD Athlon 64 X2 processor on an HP Pavilion a1730n.

I found lots of places on the internet where you can find the version
once the computer is booted, but I could not find any info on how to
tell when the system does not boot.

Thanks

-Brad
 
C

Carey Frisch [MVP]

It highly likely a 32-bit version of Vista.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=3339287&lang=en

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I have a situation where I need to determine the version of Vista
installed on a computer, but the computer has crashed and cannot
boot. The recovery partition is scrabled and I am forced to use a
generic OEM dvd to reinstall Vista. My question is: is there anyway
for me to tell which version of vista was running on it by looking at
certain files on the hard drive?

It is an AMD Athlon 64 X2 processor on an HP Pavilion a1730n.

I found lots of places on the internet where you can find the version
once the computer is booted, but I could not find any info on how to
tell when the system does not boot.

Thanks

-Brad
 
G

Gary Mount

If it has a folder called "Program Files (x86)" besides the User, Windows,
and Program Files folders, than it was the x64 version of Vista..
 
A

Andre Da Costa[ActiveWin]

Most OEMs pre-load Vista 32-bit unless you specifically request 64 Bit.
 
N

NT Canuck

I have a situation where I need to determine the version of Vista
installed on a computer, but the computer has crashed and cannot
boot. The recovery partition is scrabled and I am forced to use a
generic OEM dvd to reinstall Vista. My question is: is there anyway
for me to tell which version of vista was running on it by looking at
certain files on the hard drive?

c:/windows/inf
the inf files are text mode and a 32bit OS/machine
will typically show nt x86,
the better method is to download and install
dependency walker
http://www.dependencywalker.com/
Dependency Walker is a free utility that scans
any 32-bit or 64-bit Windows module (exe, dll, ocx, sys, etc.)

then open windows/system32/drivers
and look at it inside dependency walker..
should show under cpu...or copy one
of the sys files to a machine that has
dependency walker and look then.

the 64bit Vista loads only 64 bit drivers afaik

NT Canuck
'Seek and ye shall find'
 
R

Richard Urban

Computer not booting.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
R

Richard Urban

Computer not booting.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
A

Andre Da Costa[ActiveWin]

"My question is: is there anyway
for me to tell which version of vista was running on it by looking at
certain files on the hard drive?"

Brad could launch Command Prompt in the System Recovery Options > type
C:\DIR and view the contents of the drive. Program Files and Program Files
x86 are always located at root of the drive.
 
N

NT Canuck

Computer not booting.
--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

I'm sorry to hear that!

1. move the hdd to another machine and set it as slave.
2. use a WinPE/linux bootable CD to inspect the hdd/computer

NT Canuck
'Seek and ye shall find'
 
G

Gary Mount

If the computer itself wont "boot", then he couldn't do the
"I am forced to use a generic OEM dvd to reinstall Vista"
So I assume he can get his computer to post or boot from a floppy or cd/dvd,
but not boot into the installed o/s.
 
D

DevilsPGD

In message <#[email protected]> "Richard Urban"
Computer not booting.

Are you actually that stupid?

Lets look at the original poster's inquiry... In message
<[email protected]> "(e-mail address removed)"
The recovery partition is scrabled and I am forced to use a
generic OEM dvd to reinstall Vista. My question is: is there anyway
for me to tell which version of vista was running on it by looking at
certain files on the hard drive?

So, it looks like he can view files on the hard drive. That's
relatively trivial with a Vista DVD handy, boot from the CD and hit the
command prompt, proceed with the other suggestions here.

I'd look for the ""Program Files (x86)" directory myself.
 
B

brad

Thanks everyone for the responses . . The 'Program Files (x86) is
good to know and sounds like a good way to tell. I had checked the
inf files, and they were mixed, referenced both x86 and 64 bit int
hem..

As a little more info, the system is booting up to a stop error,
0x0000c1f5

The really cool thing is I get the error booting to windows, to the HP
built in recovery partition, or EVEN to a Vista install DVD! Booting
to a PE environment with the hard drive hooked up either locks up on
boot, or gives the same stop error.

Only way to access the drive is to slave it on an XP machine (did not
try a vista machine). From there I was able to clone the drive to
another drive, but trying that other drive still will not boot. I
tried cloning just the main partition to another drive, leaving off
the recovery partition, no go. I manaully copied in a backup registry
file, nope.

Chkdsk finds no errors.

Nice one huh? Any other ideas? Internet searches show that stop
error to not be well documented.

I installed vista clean to a new hard drive on the computer and it
boots and installed just fine.

-Brad
 
N

NT Canuck

Thanks everyone for the responses . . The 'Program Files (x86) is
good to know and sounds like a good way to tell. I had checked the
inf files, and they were mixed, referenced both x86 and 64 bit int
hem..

Yeah, I had the thought later that some programs will install
even on 64bit and that driver files may include both x86 as
well as 64bit options...I tend to look for confirmation so
both the program files (x86) and /drivers properties would
be one way I'd look initially.
As a little more info, the system is booting up to a stop error,
0x0000c1f5

is there any dll/sys/exe file mentioned in the stop error?
I have a chart somewhere for MS stop errors if I can find it.

I found online in gateway support..
(just a copy, I know you can't boot it)
--
(STOP 0x0000C1F5)

This error is not covered in a Microsoft Knowledge Base article, but has
been known to occur. Research has shown that the System File Checker
procedure has been successful in resolving the error:

To run System File Checker from the Command Prompt:


1.. Click the Start button. In the Start Search box, type cmd.

2.. At the top of the list, right-click cmd.exe and click Run as
Administrator.

3.. At the Command Prompt, type sfc /scannow and let the process run.
Follow any prompts that may appear.

If that does not resolve the error, follow the procedures given in the
Knowledge Base article at http://support.microsoft.com/kb/925810/en-us.

--
The really cool thing is I get the error booting to windows, to the HP
built in recovery partition, or EVEN to a Vista install DVD! Booting
to a PE environment with the hard drive hooked up either locks up on
boot, or gives the same stop error.

Very unusual, sounds a bit like maybe missing a driver
or a hardware item is blocking system/PE..but later on
you got a clean install working...guess is audio/video
or an aborted partial recovery/install by someone earlier.
Only way to access the drive is to slave it on an XP machine (did not
try a vista machine). From there I was able to clone the drive to
another drive, but trying that other drive still will not boot. I
tried cloning just the main partition to another drive, leaving off
the recovery partition, no go. I manaully copied in a backup registry
file, nope.

only important thing at moment would be customer specific
documents/email/pictures that may be inside initial install.
perhaps even license keys for installed progams.
Chkdsk finds no errors.

that would assume the hard drive itself and data is
intact or at least functional.
Nice one huh? Any other ideas? Internet searches show that stop
error to not be well documented.

Typically (in xp and earlier) one would rename a few system files
then do a side by side install and troubleshoot original system
or move data to new install then delete the old one.
I installed vista clean to a new hard drive on the computer and it
boots and installed just fine.

-Brad

I'm wondering if drive or some part of it was locked or
encrypted...even possibly the PE locked up trying to read
the hdd...does the PE boot system with hdd removed?
Some virus or malware in root of drive may be present.

NT Canuck
'Seek and ye shall find'
 
N

NT Canuck

one person replied having that error a few times..
each time only resolved with a hdd replacement.

Perhaps hunt for some hdd diagnostic utility from
the hdd manufacturers website (many have utilities),
then they are normally run from msdos mode (floppy).

hth

NT Canuck
'Seek and ye shall find'
 

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