How to report bugs for MS/AS beta?

[Steve]

Can anybody here give me URL or email where I can submit
bug reports for MS antispyware beta? I can not find any
method of feedback, and have a reproducible symptom and a
screen capture to go with it.

Offtopic:
I'm astonished at the number of negative, and sometimes
moronic, posts in this group. Maybe I've just been lucky,
but I have done over 100 antispyware beta (the Feb 16th
release) installs, between family, friends and local
schools, and have had no major issues with any of them.
There are some user interface issues, but in general I've
found that Microsoft products are very good, and the
company was very responsive the few times I called (which
was toll-free, by the way). In fact, try getting that
level of support from Sun Microsystems - good luck! I help
the local schools and a couple of local plants with their
Solaris installations, and it is always extremely
difficult getting Sun to respond. Even with a paid annual
maintenance contract, the fab facility up the road is
sometimes stuck waiting 2 or 3 weeks for a response. And
in a few cases was actually told to reformat and reinstall
the OS (sort of like canned helpdesk answers from some of
the larger PC vendors!).
Luckily, there is a local users group with some very
experienced folks who are willing to assist.
I think the chronic complainers should stop their whining
and go install Knoppix or some such. It is clear that they
will never be satisfied anyway.
Steve

 

[Bill Sanderson]

These groups are the place to report bugs.

If possible, pick a group which looks "relevant"--false positives go in
..signatures.

Lots of stuff goes in "general", I'm afraid.

If you start the subject header with BUG: it may help.

Microsoft does read these groups, although responses are infrequent.

Support newsgroups do attract the folks with a problem with the product.
And there are some substantial problems with this one for some folks.
Fortunately, the vast majority of the 6 or 7 million downloaders have the
experience that you've noted--otherwise these groups would be flooded beyond
any capacity for response.

 

[Steve Dodson [MSFT]]

Steve,

What is the issue which you would like to report?

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

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[Steve]

Hello Steve,

Synopsis:
The dialog for "Scan History Details" shows what appear to
be 3 "void" buttons.

I posted screen captures of the dialog, showing the
described behavior, as well as the "About" dialog to show
the version info (with link to "diagnostics" results, in
case that would be helpful).

If any further info would be helpful, please advise.

The screen captures and disgnostics text are available at
http://stevethornburg.com/rooms/MSAS_08Apr05/report.html

Steve

-----Original Message-----
Steve,

What is the issue which you would like to report?

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

These groups are the place to report bugs.

If possible, pick a group which looks "relevant"--false positives go in
.signatures.

Lots of stuff goes in "general", I'm afraid.

If you start the subject header with BUG: it may help.

Microsoft does read these groups, although responses are infrequent.

Support newsgroups do attract the folks with a problem with the product.
And there are some substantial problems with this one for some folks.
Fortunately, the vast majority of the 6 or 7 million downloaders have the
experience that you've noted--otherwise these groups would be flooded
beyond any capacity for response.

.