How to print from a limited account

[Guest]

Hi,

I have
- windows XP SP2 pro
-A Lexmark X83 printer connected to my computer with an USB connection.

All works fine (printer and scanner) under the administrator account.
But under a limited account it is impossible to print or to scan. I have a
vocal message that says communication problem with the printer.

Do some knows how to solve the problem ?

Thanks.

 

[Cari \(MS-MVP\)]

If you have a Norton (Symantec) or McAfee product installed on the PC, in
the Printer Properties (Advanced) try setting it to print direct to printer.
Or use a different A/V product that works correctly.

 

[Guest]

Hi Cari,

I have no anti-virus on my PC.

I don't understand the relationship between antivirus and my printing problem.
Can you explain me, please ?

Thanks.

 

[Alan Morris [MSFT]]

Find out if the driver is writing temp files to a location that the user
does not have write access. I have seen a driver that wrote its temp files
to \windows\temp which caused a similar failure for remote users. I have no
idea if Lexmark performs this function, you would need to ask Lexmark.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thanks Alan,

Unfortunatly Lexmark does not make any support on this printer any more.
I aslo had the feeling it comes from the driver.

Find out if the driver is writing temp files to a location that the user
does not have write access. I have seen a driver that wrote its temp files
to \windows\temp which caused a similar failure for remote users. I have no
idea if Lexmark performs this function, you would need to ask Lexmark.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi Cari,

I have no anti-virus on my PC.

I don't understand the relationship between antivirus and my printing
problem.
Can you explain me, please ?

Thanks.