O
Oliver Kieran
1 I believed SP1 was installed on my XPHome because I ran the express
update and it reported all ok.
2 There were several Hotfixes (SP1) on my machine.
3 I thought it curious but acceptable that I was offered SP1 as a
critical update EVERY time I scanned for updates.
4 I was not unhappy until I tried to sort out a problem with my Pinnacle
Edition 5 video editing software and DV 500 hardware.
5 If I tried to use all the functions of Edition upgraded software I lost
the control ability of my IEEE firewire port to my camera.
6 Pinnacle tried to diagnose my problem by reading a System Info dump.
7 They concluded I had not got SP1 and since their software needed it I
should update and all would be well.
8 On the basis that System Properties display in Computer Management does
not say "Service Pack 1" they say it is not installed. OK.
9 No matter what I do I can not install it. I have risked taking out my
virus checker and firewall and all other startup progs.
10 I have tried the express setup and the downloadable manual version
without success.
11 Are Pinnacle right about SP1 not being installed?
12 Any suggestion for installing SP1 and knowing it really is there doing
its job?
update and it reported all ok.
2 There were several Hotfixes (SP1) on my machine.
3 I thought it curious but acceptable that I was offered SP1 as a
critical update EVERY time I scanned for updates.
4 I was not unhappy until I tried to sort out a problem with my Pinnacle
Edition 5 video editing software and DV 500 hardware.
5 If I tried to use all the functions of Edition upgraded software I lost
the control ability of my IEEE firewire port to my camera.
6 Pinnacle tried to diagnose my problem by reading a System Info dump.
7 They concluded I had not got SP1 and since their software needed it I
should update and all would be well.
8 On the basis that System Properties display in Computer Management does
not say "Service Pack 1" they say it is not installed. OK.
9 No matter what I do I can not install it. I have risked taking out my
virus checker and firewall and all other startup progs.
10 I have tried the express setup and the downloadable manual version
without success.
11 Are Pinnacle right about SP1 not being installed?
12 Any suggestion for installing SP1 and knowing it really is there doing
its job?