How to intergrate Web Based Helpdesk Form with AD?

[RL]

Hi,

Please excuse my ignorance but we have a custom built Web based
Helpdesk form at work whereby users can submit their own queries to us
poor helpdesk fellows.

To ease the burden on the user I want to auto-populate the fields (see
below) from AD (Active Directory) when a user enters their username on
the form.

Required auto-populate fields...

1. Full Name
2. Email Address
3. Telephone Number

* The Form is .ASP based with a SQL 2000 DB backend.
* We have a Full Native Windows 2000 AD, with the latest service packs
on all products.
* .NET is not installed though (If it's needed?)

I haven't got a clue on how to set this up, be it AD or the forms or
SQL, so I would need the idiots guide.

If any one can help it would be very much appreciated!

If it's too complicated to explain I could get an external resource to
carry out the work (If it's possible to do), but I wouldn't know what
kind of skills the person would require, and how long the work should
take?

I would prefer if the work could be done in-house by one of the web
developers.

Thanks,

 

[Brian Desmond [MVP]]

Hi There,

What you're going to need to do is use ADSI from the ASP pages. The
particular fields you've described are quite easy to retrieve. They're
stored in the displayName, emailAddress, and telephoneNumber attributes.

In short what you would do is:

Bind to the user
Retrieve the attributes from AD
Populate the fields on the form

--
--
Brian Desmond
Windows Server MVP
(e-mail address removed)12.il.us

Http://www.briandesmond.com