How to disable norton anti-virus program ?

N

Nathalie Freeman

I had just logged on this morning on my Windows XP media edition 2005 when I
noticed that Anti-virus pre-scan was lasting much longer than usual. I tried
to disable it but the computer is in really slow mode and won't let me
disactivate the program. I tried to lauch my laptop in safe mode to
reinstall latest configuration working but Norton won't allow it.
Any suggestion welcome.
Nath
 
R

Ron Martell

Nathalie Freeman said:
I had just logged on this morning on my Windows XP media edition 2005 when I
noticed that Anti-virus pre-scan was lasting much longer than usual. I tried
to disable it but the computer is in really slow mode and won't let me
disactivate the program. I tried to lauch my laptop in safe mode to
reinstall latest configuration working but Norton won't allow it.
Any suggestion welcome.
Nath

Use Control Panel - Add/Remove Programs and uninstall it. That will
take care of most of it, but you will probably have to get a
supplementary uninstaller from the Symantec web site in order to
finish the job.

Norton supplementary uninstallers:
RNAV2003 for 2003 and earlier
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606?OpenDocument&seg=hm
SYMNRT for 2004 and later.
http://service1.symantec.com/SUPPOR...6&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&v

Then you can install an alternative product to replace Norton, such as
Kaspersky, Trend Micro, eTrust, Bit Defender, AVG or Avast. The
latter two have free versions.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 

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