how to delete corrupted messages...

[cheree large]

hi. i seem to have a corrupted file in my inbox...when i try to access the
message, it freezes my pc....thus i cant click on it to delete is...can you
please tell me if there is some way of emptying my inbox maybe in a different
loction, ie: other than going on the actual mail!

 

[Judy Gleeson \(MVP Outlook\)]

You haven't told us any of the basics like version of Outlook and message
store used.

Try grabbing it and dragging it to the Deleted Items folder. DO not click
and try to open it.

ScanPST might help.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
Outlook 2003 user? Read "7 settings all Outlook 2003 users should change"
on my website.

..

 

[Brian Tillman]

hi. i seem to have a corrupted file in my inbox...when i try to
access the message, it freezes my pc....thus i cant click on it to
delete is...can you please tell me if there is some way of emptying
my inbox maybe in a different loction, ie: other than going on the
actual mail!

Turn off the Reading Pane, then try to select it, holding Shift while
pressing or clicking Delete.