How do I stop windows installer from loading a program

[Guest]

How do I stop windows installer from loading a program at startup that does
not exist?
I tried to load the windows fax program which I do not have. Now every time
I boot up window installer tries to load the program and comes back with the
message that I must find the fax program to install it. You can't uninstall
it and you can't reinstall it to uninstall it. A very frustrating
predicament. I have searched the web for ages to try to find someone with the
solution to this problem to no avail. I think I need to edit the register,
but I don't know how. I have tried to restore numerous times to no avail. I
tried add/remove program to remove the windows software to no avail.
I used Windows Registry Repair Pro to clean out the registry, but it did not
help! I am going to put this same message on some of the other forums as I am
sick of using the task manager to kill the install error message that keeps
re-running when you press cancel
Hope someone can help me
Thanks in anticipation

 

[Michael Solomon \(MS-MVP\)]

If this is a recent issue, try using System Restore to take the system back
to a time before this issue began, Start\All Programs\Accessories\System
Tools\System Restore.