How do I stop an incorrect email address being listed?

[DavidButland]

I use Outlook dated 2007 which fills in potential email recipients on the
basis of the name given. However, a number of these are obsolete/incorrect.
How can I stop them from being listed?
I have noticed that the list offered varies unpredictably (by me). Some
times people appear, some times they don't. Where does the list come from?

David Butland

 

[Leonid S. Knyshov // SBS Expert]

I use Outlook dated 2007 which fills in potential email recipients on the
basis of the name given. However, a number of these are obsolete/incorrect.
How can I stop them from being listed?
I have noticed that the list offered varies unpredictably (by me). Some
times people appear, some times they don't. Where does the list come from?

David Butland

The nickname list is stored in the .NK2 file.

You can correct it by using the arrow key to highlight the incorrect
e-mail address and then hitting the "delete" key on your keyboard.

You can trigger a check of names against your Outlook e-mail address
books by pressing Ctrl-K

A folder must be set as an Outlook Address Book, which is done in folder
properties, in order to be selectable by the name checker.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you

 

[Orland, Kathleen]

The list comes from your .NK2 file, commonly known as the nickname cache. It
only holds 1,000 entries which would explain why it varies as some entries
are deleted and new ones added. Note that not everyone in your nickname
cache is in your Contacts folder.

If you have an old/obsolete/incorrect entry in the list, simply use your
arrow key to scroll to it and press your keyboard delete key (or right-click
and scroll to the delete option).