How do I send a fax with GFI Fax maker without having to open up a new Outlook Contact?

B

bron_s

Im doing some testing with the GFI Fax Maker before we introduce it to
our company. But I cant find anyway to send a fax without having to
open up a new Outlook Contact.

I've tried [fax:nnn-nnnn] even [fax:<nnn-nnnn>] but still no faxes are
going through.

Please can somebody advise??!!
 
D

Dan J.S.

bron_s said:
Im doing some testing with the GFI Fax Maker before we introduce it to
our company. But I cant find anyway to send a fax without having to
open up a new Outlook Contact.

I've tried [fax:nnn-nnnn] even [fax:<nnn-nnnn>] but still no faxes are
going through.

Please can somebody advise??!!

Call GFI tech support. You actually get someone in the U.S. and they are
friendly (without some thick ass accent). Wait time is less than 5 mins.
 
B

Brian Tillman

bron_s said:
Im doing some testing with the GFI Fax Maker before we introduce it to
our company. But I cant find anyway to send a fax without having to
open up a new Outlook Contact.

DId you read the documentation? It says to address a fax message to the
address <number>@faxmaker.com in order to send the fax to the FAXmaker
server. I don't see why you'd need a contact for that.
 
B

bron_s

Brian said:
DId you read the documentation? It says to address a fax message to the
address <number>@faxmaker.com in order to send the fax to the FAXmaker
server. I don't see why you'd need a contact for that.

Yes I did read it, did that most of the morning. Outlook responds by
saying it does not regconise the address. Which means I still need a
contact.
 
S

Sue Mosher [MVP-Outlook]

Sending to [fax:<nnn-nnnn>] is not the same as sending to <nnn-nnnn>@faxmaker.com. Outlook should recognize (e-mail address removed) as a valid email address.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
B

Brian Tillman

Yes I did read it, did that most of the morning. Outlook responds by
saying it does not regconise the address. Which means I still need a
contact.

Not at all. You need to set up the routing to the fax server properly.
It's in the documentation. I never heard of FAXmaker before you mentioned
it, but a quick perusal (about 15 minutes) of the docs indicates to me that
that is completely independent of Outlook and completely dependent on your
domain name service and mail routers.
 

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