How do I get more than "Convert to PDF" in AutoText?

[AutoText help]

The AutoText dropdown menu provides a full list of options (e.g. Closing)
but, the only selection available in each submenu is "Convert to Adobe PDF".
How do I get the AutoText selections back?

 

[Stefan Blom]

I'm not sure what has happened here... A poorly designed add-in perhaps?

Try this: Exit Word and rename normal.dot (the blank document template).
Restart Word. A fresh copy with factory default settings will be created.

Note that in order to locate normal.dot, you can search for it in Windows;
make sure that you search hidden files and folders. You can start the Find
utility by holding the Windows key and pressing F.