How do I change default email to POP3 instead of Exchange Server?

[Guest]

I am the only person in our company who knows anything about the network that
we just installed and I do not know very much myself - so I need some help!
The company that installed the network with Microsoft Exchange Server 2003 is
not available anymore to contact and I have no one to turn to.
My problem is that we use POP3 accounts for our email addresses and
Microsoft Outlook 2003 will not retain the default email account as a POP3
account. Everytime you turn off a workstation computer and boot up and open
Outlook, the default account has changed itself back to Microsoft Exchange
Server once again. The problem that we are having is that everytime you try
to send a new message, Outlook tries to send it through the Exchange Server
and we get a message telling us that you "do not have permission to send to
this recipient..... Relaying Denied. Proper identification required." Before
we send a message, we can change the account to our POP3 account, and it
works everytime. The frustrating thing for us is that we have to constantly
change the email account from the Exchange Server to the POP3 account right
before we send each email.
Is there a way that we can change some setting on our network server so that
it does not automatically change each workstation to the Exchange Server
every time each workstation connects to the network? OR is there a setting I
can change on each workstation that will keep the default email account as
the POP3 account and not change to the Exchange Server everytime you boot up
the workstation? Thanks for anyone's help out there!!!!

 

[Jason]

Is there a way that we can change some setting on our network server so
that
it does not automatically change each workstation to the Exchange Server
every time each workstation connects to the network? OR is there a
setting I
can change on each workstation that will keep the default email account as
the POP3 account and not change to the Exchange Server everytime you boot
up
the workstation? Thanks for anyone's help out there!!!!

I am not certain about this, but you might try to make the "pst" file for
your POP3 settings
the default location for new mail.


Outlook Profiler for easy management.
http://goffconcepts.com/products/windows/profiler/index.html

 

[Guest]

Hi

Assuming you are using Small Business Server 2003. If you're not, DON'T READ
AHEAD.

The way I found to fix this was displayed on the Microsoft Partners
newsgroups. It involves Registry Editing.

Find the key
HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/SMALLBUSINESSSERVER/CLIENTSETUP

Add a DWORD reg key called "NoTransportOrder" with the value "1"

It prevents the "change of default mail account".

ONCE AGAIN, if you're not using Small Business Server 2003, that trick
doesn't apply!

Good luck!

Joel Cote
Registered Microsoft Partner

 

[Guest]

Hello Joel,
It looks like this worked!!!! I do have small business server 2003. I
added the registry value and have tested it a couple of times now by turning
my computer on and off and the workstation does not revert back to the
Exchange Server anymore. What a blessing!! Do you know if there are any
things I should be aware of such as changes or errors that may come up
because I edited the registry? I am always very nervous of editing the
registry settings, but everything works great now. I just want to be aware
of any problems that adding this value may cause. Thank you so much for the
help. Have a great day!!!!!

Brian

 

[Guest]

Hi!

Glad to see it applied to your case and worked!
As for the actual question, this registry setting basicly says "Whenever you
log on the domain, do not change the default email account (transport order)
even if Small Business server if telling you to".

It does not do any other action than that and I have not seen any weird
behaviour. I have been using it for full 3 months now.

Have a nice day!

Joel

 

[Guest]

Thanks so much, Joel. I have been looking for this fix for a very, very long
time. Is there any way that I can pay you back for your help? I doubt there
is any computer help I could provide - but you never know. My boss was so
excited when I told him I found someone who knew what to do. Once again,
thank you!!!!

Brian

 

[Guest]

Hello!

Just to see you and the rest of the company are happy with the results is
payback enough for me

Just don't hesitate if you have some problems, come here and ask away. You
never know... someone might know the answer

Joel