How can I stop receiving duplicate emails-inbox & junk?

[rwerner3]

always get duplicate emails - junk mail goes into junk mail, but personal
emails always goes into my inbox and one in my junk. I would like to stop
this duplication of emails. I tried the Create Rule tab, but that doesn't
work either. I still am getting duplicate emails!

 

[Diane Poremsky [MVP]]

Do you have any rules? If so, disable them and see if it takes care of the
problem.

--
Diane Poremsky [MVP - Outlook]





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[rwerner3]

Thanks for the help. I created a lot of rules trying to get them to stop and
go directly to the deleted file. I'm not sure how to disable the rules. I
go to tools >rules & alerts but there is no "disable" selection. I'm afraid
to uncheck all the boxes since I went thru my ENTIRE junk email trying to get
them to go to my deleted file. But is that what I do?

Do you have any rules? If so, disable them and see if it takes care of the
problem.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

always get duplicate emails - junk mail goes into junk mail, but personal
emails always goes into my inbox and one in my junk. I would like to stop
this duplication of emails. I tried the Create Rule tab, but that doesn't
work either. I still am getting duplicate emails!

 

[Brian Tillman [MVP - Outlook]]

Thanks for the help. I created a lot of rules trying to get them to stop
and
go directly to the deleted file. I'm not sure how to disable the rules.
I
go to tools >rules & alerts but there is no "disable" selection. I'm
afraid
to uncheck all the boxes since I went thru my ENTIRE junk email trying to
get
them to go to my deleted file. But is that what I do?

Using rules to try to filter junk mail is definitely doomed to failure.

 

[rwerner3]

Thank you for your help! How do I turn them off? Just uncheck the boxes?

 

[Brian Tillman [MVP - Outlook]]

Thank you for your help! How do I turn them off? Just uncheck the boxes?

That's one way.