How can I delete a duplicate contacts folder

G

Guest

Breif history first: I accidentally zapped my PDA with static electricity.
It rebooted itself and the entire saved contents of my PDA...contacts,
calendar etc,.... (my whole life) was wiped out.
No biggie..... I had a backup program (Sprite) that I had installed and was
able to restore it back to about 5 weeks ago. After the restore I wanted to
be sure to sync back to my PC again to additionally recover the past 5 weeks
of changes to the contacts and calendar folders. This was not an easy task
because I am working in Outlook 2003 with an exchange server that uses ssl to
connect and its not always consistent as to how it syncronizes. Mostly I
will have to start active sync manually on the device to get the update to
work. Well, after I finally got it to work I realized that it updated the
Outlook Calendar and Contacts on my PC from my PDA not the other way around
like it normally does. So now my Outlook contacts folder is missing 5 weeks
of data and my Outlook calendar duplicated everything three times on my PC.
It also created an empty contacts folder in outlook that I cannot delete, but
all new contacts want to store there as the default location. My PST is
stored locally and has not given me any problems until now. I think I am
stuck having to reinput all tha data but I really need to "oust" that extra
contacts folder. Please advise, Thank you
 
R

Russ Valentine [MVP-Outlook]

Not an Outlook issue.
Contact the provider of your synchronization software for assistance.
 
G

Guest

Ironically.....its Microsoft ActiveSync Ver 4.1 and My PDA is running
Microsoft Pocket PC Ver 4.20.0. Am I still in the right place ? I am not so
much concerned with what caused it, all I want is to delete the duplicate
(empty) contacts folder in Outlook 2003. I think that in this case that
makes this an Outlook issue. Please advise, Thank you.

Russ Valentine said:
Not an Outlook issue.
Contact the provider of your synchronization software for assistance.
--
Russ Valentine
[MVP-Outlook]
Jeet66 said:
Breif history first: I accidentally zapped my PDA with static
electricity.
It rebooted itself and the entire saved contents of my PDA...contacts,
calendar etc,.... (my whole life) was wiped out.
No biggie..... I had a backup program (Sprite) that I had installed and
was
able to restore it back to about 5 weeks ago. After the restore I wanted
to
be sure to sync back to my PC again to additionally recover the past 5
weeks
of changes to the contacts and calendar folders. This was not an easy
task
because I am working in Outlook 2003 with an exchange server that uses ssl
to
connect and its not always consistent as to how it syncronizes. Mostly I
will have to start active sync manually on the device to get the update to
work. Well, after I finally got it to work I realized that it updated the
Outlook Calendar and Contacts on my PC from my PDA not the other way
around
like it normally does. So now my Outlook contacts folder is missing 5
weeks
of data and my Outlook calendar duplicated everything three times on my
PC.
It also created an empty contacts folder in outlook that I cannot delete,
but
all new contacts want to store there as the default location. My PST is
stored locally and has not given me any problems until now. I think I am
stuck having to reinput all tha data but I really need to "oust" that
extra
contacts folder. Please advise, Thank you
 
R

Russ Valentine [MVP-Outlook]

No. Try the ActivSync group.
--
Russ Valentine
[MVP-Outlook]
Jeet66 said:
Ironically.....its Microsoft ActiveSync Ver 4.1 and My PDA is running
Microsoft Pocket PC Ver 4.20.0. Am I still in the right place ? I am not
so
much concerned with what caused it, all I want is to delete the duplicate
(empty) contacts folder in Outlook 2003. I think that in this case that
makes this an Outlook issue. Please advise, Thank you.

Russ Valentine said:
Not an Outlook issue.
Contact the provider of your synchronization software for assistance.
--
Russ Valentine
[MVP-Outlook]
Jeet66 said:
Breif history first: I accidentally zapped my PDA with static
electricity.
It rebooted itself and the entire saved contents of my PDA...contacts,
calendar etc,.... (my whole life) was wiped out.
No biggie..... I had a backup program (Sprite) that I had installed and
was
able to restore it back to about 5 weeks ago. After the restore I
wanted
to
be sure to sync back to my PC again to additionally recover the past 5
weeks
of changes to the contacts and calendar folders. This was not an easy
task
because I am working in Outlook 2003 with an exchange server that uses
ssl
to
connect and its not always consistent as to how it syncronizes. Mostly
I
will have to start active sync manually on the device to get the update
to
work. Well, after I finally got it to work I realized that it updated
the
Outlook Calendar and Contacts on my PC from my PDA not the other way
around
like it normally does. So now my Outlook contacts folder is missing 5
weeks
of data and my Outlook calendar duplicated everything three times on my
PC.
It also created an empty contacts folder in outlook that I cannot
delete,
but
all new contacts want to store there as the default location. My PST
is
stored locally and has not given me any problems until now. I think I
am
stuck having to reinput all tha data but I really need to "oust" that
extra
contacts folder. Please advise, Thank you
 

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