CCLRC-IT said:
Yes. I forwarded the email to my yahoo acct and tested it and it was
fine.
Hence, there is something different from the way Hotmail "downloads" the
temporary file to the workstation and fails to open it. In fact IE pops
up
with a window requesting either to open or save the file and when you
click
on either of them, it pops up with another window prompting the following:
"Internet Explorer cannot download from 65.54.229.250 . Internet Explorer
was not able to open the Internet site. The requested site is either
unavailable or cannot be found. Please try again later."
:
If this were the case then other email websites such as gmail or yahoo
would
also block opening of attachments, however this is not the case. Other
websites such as yahoo do open the attachments, except for Hotmail.
Maybe
there a group policy or IE setting that needs to be set since Hotmail
may
be
integrated to IE more than other email websites considering it is a
Microsoft-based website.
:
Logged on under a limited user account, I browse to Hotmail and
attempt
to
open an attachment such as a PDF file. However, IE6 states it is
unable
to
open the file.
If I log on as an admin/power user, IE6 is able to open the
attachment.
What permissions in the registry or local file system need to be
allowed
for
this to function?
Since the .pdf file has to *download* to your host before it can be
opened,
regardless of being displayed within IE's window or the Adobe Reader
window,
maybe the problem is that the limited account doesn't permit
downloading
(through IE). Just a guess, but PDFs must download before they can be
viewed.
If you forward the e-mail with the .pdf attachment to your Yahoo Mail
account (or send a new mail with .pdf to your Yahoo mail account), can
you
[download and] open the PDF from that e-mail?
Sounds like a Hotmail problem (with Hotmail, not you). Hotmail has
problems. It frequently has problems. It is a flaky service. From other
posts, Hotmail has had many problems in the last week. Apparently they use
a different host to retrieve the attachments or to feed through their
anti-virus scanner, and that host is down or is unreachable. You can't do
anything to fix their service; i.e., it is a server-side problem.
Looks like you'll have to wait around until Microsoft fixes their Hotmail
service. How long has the problem been exhibited?