Hotmail account setup

[April]

When I click on the 'root' of my Hotmail account, it shows "The page cannot
be displayed". How do I rectify this?

When I then click on Send/Receive but only my Inbox is updated. How do I
ensure the Bulk Mail is updated as well.

Thank you.

 

[BillR [MVP]]

The root folder has no page associated with it.

Use Ctrl + Alt + S to access your send receive group settings. Select your
Hotmail account and choose the folders you want to update in Folder Options.

 

[April]

Thanks, please can you advise where I associate a page with the root folder?

 

[BillR [MVP]]

right-click on the root folder then Properties then Home Page tab.

 

[April]

Under Home Page, the address is greyed out, so unable to amend it.

 

[Brian Tillman]

When I click on the 'root' of my Hotmail account, it shows "The page
cannot be displayed". How do I rectify this?

You don't. The root of a Hotmail account doesn't ever show anything because
it always contains nothing. Why do you expect to see something there?

When I then click on Send/Receive but only my Inbox is updated. How
do I ensure the Bulk Mail is updated as well.

Press Alt-Ctrl-S while viewing your Inbox. Select your Send/Receive group
(probably "All Accounts" and click Edit. Select the Hotmail account and put
a check by the folder named "Junk E-mail". Click OK.

 

[BillR [MVP]]

Yeah, non changeable. You are stuck with none.

 

[April]

It displays The Page Cannot be found and I thought I could change it to
display the Hotmail URL.

I also thought it may fix the problem where I click in the Inbox or Bulk
Mail and the screen 'refreshes' for about 3 seconds then 'moves' and seems
to reset itself to the left hand pane. I wanted to find the cause of this
problem and thought it maybe related. Have you heard of this issue?

 

[Brian Tillman]

I also thought it may fix the problem where I click in the Inbox or
Bulk Mail and the screen 'refreshes' for about 3 seconds then 'moves'
and seems to reset itself to the left hand pane. I wanted to find
the cause of this problem and thought it maybe related. Have you
heard of this issue?

No, never. Can you post some before/after screen shots?

 

[April]

I am unable to post bmp files with before/after screenshots on the
newsgroup.

 

[Brian Tillman]

I am unable to post bmp files with before/after screenshots on the
newsgroup.

Not to the newsgroup, but there are tons of free image-hosting web sites to
which you can upload the screen shots and then post the URLs to those
images.

 

[April]

this is before:
http://i35.photobucket.com/albums/d181/jewels-1/untitled.jpg

this is after:
http://i35.photobucket.com/albums/d181/jewels-1/untitled1.jpg

 

[Brian Tillman]

this is before:
http://i35.photobucket.com/albums/d181/jewels-1/untitled.jpg

this is after:
http://i35.photobucket.com/albums/d181/jewels-1/untitled1.jpg

Your "after" is what you should be seeing. I can't find any way to generate
what you show in the "before" picture. What version of Outlook is this?

 

[April]

Yes, the "after" is what I should be seeing.

I am using Outlook 2002.

 

[Brian Tillman]

Yes, the "after" is what I should be seeing.

If this happened to me, I'd try Help>Detect and Repair

 

[April]

Yes, I tried that and it didnt help....

If this happened to me, I'd try Help>Detect and Repair

 

[Brian Tillman]

Yes, I tried that and it didnt help....

Well, then, I'm out of ideas, except for one. I've never seen that pane
move before and the only thing left I can think of is that it's a video
driver problem. Make sure you're using the latest version of your video
driver. If you already are or it doesn't help, someone else will have to
step in.