Hotbar Problem

[title-grl]

I have Microsoft AntiSpyware installed on my computer and
I keep getting a Hotbar is trying to install threat
everytime I go into Explorer. Can anyone help me find a
fix to get rid of this message, I do not want Hotbar.
thanks

 

[Andre Da Costa]

Send a suspect spyware report from the tools menu.
Scan with Microsoft AntiSpyware, Adaware and spybot again, but this time in
safe mode. Also empty your temporary internet files folder.

Restart in safe mode instructions:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[Engel]

Hello Title girl

First of all - send a Suspected Spyware Report through the
Tools menu of MSAS to the SpyNet.

Then turn off the System Restore: Start-> right click on
My computer ->Properties -> System restore -> select the
box ' Turn off system restore ' and press Apply, then exit.

(Remember to turn it on - i.e. deselect that box - again
after cleaning the system!!)

Next start the computer in the Safe mode (F8 during boot-
up).

Run Windows Explorer, go to your profile temporary folders
(usually C:\Documents and Settings\username\local
settings\temp
and
c:\Documents and Settings\username\local
settings\Temporary Internet Files\Content.IE5) and delete
all the files in those directories and subdirectories.

Then do a full system scan with MS AntiSpyware
(check the proper option under Scan settings).

Scan the computer with the antivirus software that you
use.

And also with some other "cleaning" software such as:

Spybot Search&Destroy http://www.spybot.info/en/index.html

HijackThis http://www.tomcoyote.org/hjt/

CWShredder http://www.majorgeeks.com/download3019.html

Ad-Aware SE Personal
http://www.lavasoft.com/software/adaware/

McAfee Stinger http://vil.nai.com/vil/stinger/

If you run HijackThis you can check the log it prepares -
just copy and paste it to the http://www.hijackthis.de web
page and click analyze button.

 

[Randy Knobloch]

Engel,
Why would you recommend to a poster to flush their Restore achive
to address a Spyware problem?
If anything, they may *need* SR, to help fix the problem.

Flushing SR is a last-ditch recommendation, not par for the course
in this case.


Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

(Reply to group, as return address
is invalid - that we may all benefit)