Home to Pro upgrade kills auto Live Update

[Randy Brook]

New Dell Dimension 2400, on which I installed NAV 2003. Automatic
Live Update worked for a few weeks. Once I upgraded to XP Pro, LU
stopped auto-updating. Manual LU works fine.

Anyone seen this?

 

[ras]

I suspect an uninstall/reinstall should fix this. One or more files
associated with Live Update apparently got corrupted during the upgrade.

 

[Jason Tsang]

Try reinstalling live update.

You can download the files here
http://www.symantec.com/techsupp/files/lu/lu.html

lusetup.exe (the first one)

 

[Malke]

I suspect an uninstall/reinstall should fix this. One or more files
associated with Live Update apparently got corrupted during the
upgrade.

Also, Live Update will not work if the program was installed under a
different user's account. See the Symantec Knowledge Base for a
workaround.

Malke

 

[Randy Brook]

Thank you all, I suspect I did indeed install NAV under one identity
but upgraded to XP Pro under another.