help

  • Thread starter Thread starter Jay
  • Start date Start date
J

Jay

I keep getting the following message while using the web:
Iexplore.exe has generated errors and will be closed by
windows. You will need to restart program. An error log is
being created.

Then I am forced to shut down and restart.

Can anyone help me fix the problem? It does not happen on
start up, just randomly while surfing the web.
Thanks
 
When that error message comes up, click the blue link by "To see what this error report contains - click here". Need to know the App name and Mod name.

Or go to this article - Description and Availability of Internet Explorer Error Reporting Tool http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down for how to disable the Error Reporting Tool, and then let Windows capture the error the next time. There will then be an error box with a Details button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can leave out the stack dump numbers. Also need to know the version of Windows the user is running.
 
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