Hi Ben,
Have your friend log on as the default administrator or a user with
administrative access and reset the password in Computer Management.
281992 Original Administrator Account Does Not Appear During Friendly Logon
http://support.microsoft.com/?id=281992
POSSIBLE STEPS:
Windows XP Pro:
1. At the log-in screen, press Ctrl/Alt/Del twice quickly
2. For user type "Administrator"
Windows XP Home:
1. Reboot, tapping F8 each second.
2. Select Safe Mode at the menu.
3. Select Administrator,
Password:
1. Leave password blank.
2. Try obvious passwords such "password" a Maiden name, child's name or
pet name.
If you are able to log in,
1. go to User Accounts in Control Panel.
2. Select the user and change the password.
NOTE: If you are using Windows XP Pro and have encrypted data, you may
permanently lose access to the encrypted data.
If the administrator password is lost, forgotten, or unknown, access to the
computer may not be obtainable and the operating system may need to be
reinstalled.
There may be an unsupported method of recovering your password, which you
might find documented on the Internet, but it would be irresponsible from a
security standpoint to document these methods here.
MORE INFORMATION:
189126 Microsoft's Policy Regarding Missing or Invalid Passwords
http://support.microsoft.com/?id=189126
321305 How to Log On to Windows XP If You Forget Your Password or Your
Password Expired
http://support.microsoft.com/?id=321305
Jupiter Jones' Security Site:
Steps Lost / Forgotten / Expired Passwords
http://www3.telus.net/dandemar/lostpass.htm
[Courtesy of MS-MVP Jupiter Jones]
--------------------
| From: "Ben (e-mail address removed)"
<
[email protected]>
| Subject: HELP
| Date: Sat, 20 Mar 2004 23:41:22 -0800
|
| My friend was changing her user accounts and went to
| Limited accounts and changed her user name and password,
| then she restared her computer and when she signed on
| again she couldnt get in to the welcome screen. The
| password wasnt the same as what she had it. Can anyone
| help me?
|
