HELP!!!! XP Professional Installation

[Guest]

I have purchased an XP Professional Disc, and am trying to upgrade. When I
log on to my desktop, I choose the upgrade option, and enter in the Serial.
Then it checks for updates and then 'copies the files', and restarts.

When I restart, I don't boot from the disc, and 'Windows XP Professional
Setup' is selected and after 5 secs is automatically chosen.

When it is selected, I get a loading bar that says something like 'Starting
Windows XP Setup'. However, when this bar fills, the computer restarts, and
then I don't boot from the disc and 'XP Professional Setup' is chosen...

This goes in a constant cycle, unless I choose 'XP Home' rather than 'XP
Professional Setup'

Can anyone help me? Please!!!!!

 

[Anando [MS-MVP]]

Hello James,

The following KB article might be worth a read:

How to install or upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316941&Product=winxp

--

Anando
Microsoft MVP- Windows Shell/User
http://www.microsoft.com/mvp
http://www.mvps.org


Folder customizations
http://newdelhi.sancharnet.in/minku

Protect your PC!
http://www.microsoft.com/protect

 

[Guest]

Oh, by the way, I have Windows XP Home OEM.

 

[Malke]

Oh, by the way, I have Windows XP Home OEM.

It would have been better for you to have kept to your original post.
However, I believe your problem is caused because you can't upgrade an
OEM verison. You need a full retail copy of XP Pro and you need to do a
clean install. See here:

http://www.michaelstevenstech.com/xpfaq.html#17

Malke

 

[Steve N.]

James Leckenby wrote:




It would have been better for you to have kept to your original post.

It appears here that he did but changed the subject is all.

However, I believe your problem is caused because you can't upgrade an
OEM verison. You need a full retail copy of XP Pro and you need to do a
clean install. See here:

http://www.michaelstevenstech.com/xpfaq.html#17

Malke

I believe he has XP Home OEM installed and wants to upgrade it to Pro,
if his purchased XP Pro is retail or upgrade version he should be able
to do the upgrade. OEMs cannot perform an upgrade but I'm fairly sure
they can be upgraded using the appropriate version of Pro. Or am I confused?

Steve N.

 

[Malke]

I believe he has XP Home OEM installed and wants to upgrade it to Pro,
if his purchased XP Pro is retail or upgrade version he should be able
to do the upgrade. OEMs cannot perform an upgrade but I'm fairly sure
they can be upgraded using the appropriate version of Pro. Or am I
confused?

I believe you can upgrade an OEM with a matching OEM; I know clients who
have received upgrade disks from Dell and naturally that has worked.
But if the OP has a Dell (for ex.) and he just went and bought a retail
upgrade XP, that won't work. He would need a full retail version and to
do a clean install. I don't know whether the upgrade would work if you
bought a "non-branded" OEM version and then tried to upgrade it with a
"non-branded" upgrade version (if there is any such thing).

Malke

 

[Steve N.]

Steve N. wrote:



I believe you can upgrade an OEM with a matching OEM; I know clients who
have received upgrade disks from Dell and naturally that has worked.
But if the OP has a Dell (for ex.) and he just went and bought a retail
upgrade XP, that won't work. He would need a full retail version and to
do a clean install. I don't know whether the upgrade would work if you
bought a "non-branded" OEM version and then tried to upgrade it with a
"non-branded" upgrade version (if there is any such thing).

Malke

Interesting. I've never heard this before. Thanks Malke.

Steve N.

 

[Guest]

Hi Again!

I have a HP ZD8290 notebook, rather than a dell. Do you think that if I
asked HP they would give me a disc to upgrade it to XP Pro. I do not want to
lose my wireless settings for Printer Sharing etc.

Has anyone else requested a XP Pro Upgrade Disc from HP and recieved one?

 

[Plato]

I have purchased an XP Professional Disc, and am trying to upgrade. When I

ALL MS OS'S ARE BEST PUT ON A FRESH HARD DRIVE.

 

[Malke]

Hi Again!

I have a HP ZD8290 notebook, rather than a dell. Do you think that if
I asked HP they would give me a disc to upgrade it to XP Pro. I do not
want to lose my wireless settings for Printer Sharing etc.

Has anyone else requested a XP Pro Upgrade Disc from HP and recieved
one?

I think you should certainly try. Here are a few links that might help:

Chat support for HP products
http://welcome.hp.com/country/us/en/contact/chat_1.html

Telephone support for Hewlett-Packard products
http://tinyurl.com/am5xw

Malke