Help With w32.spybot.worm

J

jnjmitch

A Norton scan tells me that I have the w32.spybot.worm. I'm currently
doing a Norton scan from safe mode, but it was almost done before I
left for work and hadn't detected anything. My system has become
almost useless when in regular mode- I get tons of pop-ups, my DSL
light flashes constantly indicating activity even without a browser
open, and I can't access various features like system manager, regedit,

add/remove, etc. Any suggestions beyond formatting my drive? Are
Norton's steps for removing the worm from the registry effective? Any
programs that specifically target this virus? How do I tell which file
has specifically been
infected?

(And yes, I'm all too aware of what I need to do to prevent it. I had
briefly disconnected my firewall, and apparently became infected with
it almost immediately!!!)


Thanks!
 
R

Ramesh, MS-MVP

Is the system fully patched? Most worms use spread by exploiting the
vulnerabilities in the Operating System. First thing you should do is to
make sure that your system is up-to-date. Personally, I've seen several
cases where the system (not fully patched) is affected, even with a good
firewall application installed.

Visit http://windowsupdate.microsoft.com to get download updates for the
Operating System. It's recommended that you install the "Microsoft Update"
ActiveX control when promped by the Windows Update site. Microsoft Update is
a recent addition wherein you can download the updates for the Operating
System, as well as for the Microsoft Office products.

Secondly, use a third-party firewall like Zone Alarm. This is because the
Windows XP's built-in firewall monitors the inbound traffic pretty well, but
does not monitor outgoing traffic.

IMHO, use a better anti-virus application (in terms of detection and memory
use). AVG Anti-virus (from www.grisoft.com) is what I use and can recommend.

If your system is already infestated badly, don't hesitate to backup the
existing data to a removable media and then do a clean installation
(preferably with a XP CD-ROM with Service Pack 2 integration, a.k.a
"slipstreamed cd"). Visit the following links to know how to create a
bootable Windows XP CD-ROM (if you have a Windows XP retail CD already) with
Service Pack 2 integration.

How to integrate Windows XP Service Pack 2 files into the Windows XP
installation folder:
http://support.microsoft.com/kb/900871/
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp

[Automated slipstreaming] AutoStreamer 1.0.30:
http://www.majorgeeks.com/download4444.html

Importantly, don't forget to get the post-SP2 updates after the clean
install. Plenty of updates were security were released post SP2, available
via Windows Update site.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


A Norton scan tells me that I have the w32.spybot.worm. I'm currently
doing a Norton scan from safe mode, but it was almost done before I
left for work and hadn't detected anything. My system has become
almost useless when in regular mode- I get tons of pop-ups, my DSL
light flashes constantly indicating activity even without a browser
open, and I can't access various features like system manager, regedit,

add/remove, etc. Any suggestions beyond formatting my drive? Are
Norton's steps for removing the worm from the registry effective? Any
programs that specifically target this virus? How do I tell which file
has specifically been
infected?

(And yes, I'm all too aware of what I need to do to prevent it. I had
briefly disconnected my firewall, and apparently became infected with
it almost immediately!!!)


Thanks!
 

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