Help with digital camera

G

Guest

I have a camera here that i'm trying to install on my PC. The instructions
say that the drivers for the camera are already on WindowsXP and all I need
do is plug the thing in and go through the installation wizard and it'll be
all set.
But when I get to a certain point in the installation process it tells me
that it needs file ksaur(something) from the WindowsXP service pack 2 disc
and asks where tio find it. I have tried to install the camera severall times
and I get the exact same result each time.
I downloaded SP2 quite awhile back, but did it again just in case and it
made no difference. I have tried the camera's manufacturers support, but they
just keep sending me in circles.

Can anyone help??
 
P

Phisherman

I have a camera here that i'm trying to install on my PC. The instructions
say that the drivers for the camera are already on WindowsXP and all I need
do is plug the thing in and go through the installation wizard and it'll be
all set.
But when I get to a certain point in the installation process it tells me
that it needs file ksaur(something) from the WindowsXP service pack 2 disc
and asks where tio find it. I have tried to install the camera severall times
and I get the exact same result each time.
I downloaded SP2 quite awhile back, but did it again just in case and it
made no difference. I have tried the camera's manufacturers support, but they
just keep sending me in circles.

Can anyone help??


Install the software that came with the camera before you plug in the
camera. With USB devices, if you plug them in Windows may insert
registry entries making it difficult to install the device properly.
 
M

Malke

Kamikaze said:
I have a camera here that i'm trying to install on my PC. The
instructions say that the drivers for the camera are already on
WindowsXP and all I need do is plug the thing in and go through the
installation wizard and it'll be all set.
But when I get to a certain point in the installation process it tells
me that it needs file ksaur(something) from the WindowsXP service pack
2 disc and asks where tio find it. I have tried to install the camera
severall times and I get the exact same result each time.
I downloaded SP2 quite awhile back, but did it again just in case and
it made no difference. I have tried the camera's manufacturers
support, but they just keep sending me in circles.

Can anyone help??

You could contact the camera mftr.'s tech support for help with their
product, but a better solution is to not connect the camera directly to
the computer anyway. Instead, use a usb card reader. No drivers are
required and you don't need to have your camera on using up its battery
life while you're transferring the pictures. You can get a multi-slot
card reader for under $30USD.

Malke
 
A

Allen

Malke said:
Kamikaze wrote:




You could contact the camera mftr.'s tech support for help with their
product, but a better solution is to not connect the camera directly to
the computer anyway. Instead, use a usb card reader. No drivers are
required and you don't need to have your camera on using up its battery
life while you're transferring the pictures. You can get a multi-slot
card reader for under $30USD.

Malke
I second the suggestion to use a USB card reader. One of the columnists
for PCPhoto Magazine presented several arguments for doing this two or
three months ago; you might find this by searching pcphotomag.com. I
remember one of his arguments quite well: if some problem, such as a
power failure, occurs during the download from the camera, it may cause
corruption of the software in the camera. This magazine has been around
since the very early days of digital photography and I respect their
opilnions.
Allen
 
M

Malke

Allen said:
I second the suggestion to use a USB card reader. One of the
columnists for PCPhoto Magazine presented several arguments for doing
this two or three months ago; you might find this by searching
pcphotomag.com. I remember one of his arguments quite well: if some
problem, such as a power failure, occurs during the download from the
camera, it may cause corruption of the software in the camera. This
magazine has been around since the very early days of digital
photography and I respect their opilnions.
Allen

And here's another reason - If you buy a multi-slot one, then you can
take it with you when you travel, not only for transferring the
pictures from the camera but for easy sharing of pictures with friends
and family. For instance, when I was visiting my brother we wanted to
exchange pictures we took from our different cameras. We had three
cameras involved - mine, my brother's, and his son's. Rather than
messing about with installing drivers for cameras we'd never use,
emailing the pictures, or setting up a temporary local area network
between computers, we just put memory cards in my card reader attached
to the various computers to make the transfers. So now all of us had
the pictures we wanted.

Malke
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top