Help with Adobe Acrobat Reader

P

Peter Harrington

I have a Win XP Pro SP1 with all the security patches installed. Rather
mysteriously, I can no longer open PDF files in internet explorer. When I
click on a PDF, the browser window is white, and IE is using 100% of the CPU
for at least 5 minutes, before I kill it. In the past, the PDFs opened in a
couple of seconds.

The problem is I don't know how to fix the problem. Normally, I would
uninstall and reinstall the software, but there is no way to uninstall IE 6.

I did uninstall and reinstall Acrobat 5.0.5, and I installed the free
Acrobat Reader 6.0 and neither of these exercises solved the problem.

I can read PDFs on the harddrive, so I believe it is IE that is chumping it.
I did not see any adobe software listed in the plug-ins directory.

Any suggestions on how to restore the capability to read PDFs in IE would be
most appreciated.

TIA,

Pete
 
J

Jerry

Check Control Panel > Folder Options > File Types and make sure PDF files
are still associated with the Reader.
 
P

Peter Harrington

The first thing I did was associate the pdf files with acrobat reader. The
problem was some of the Acrobat files in the plug_ins folder were missing.

I'm still unsure about using the free Acrobat 6.0 reader with my version of
Acrobat 5.0.5. IE still loads the 5.0 and not the 6.0 reader. Any ideas on
how to configure IE, so I can tell it which application to load.

TIA,

Pete
 

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